Heidi Zurheide
Owen Sound,ON
Summary
Accomplished Medical Laboratory Assistant with proven expertise in phlebotomy and laboratory safety protocols. At Brightshores Health System, I enhanced patient care through meticulous specimen collection and analysis, while fostering teamwork. Adaptable and results-driven, I significantly contributed to efficient laboratory operations and patient satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Laboratory Assistant
Brightshores Health System
09.2023 - Current
- Assisted in the training of new laboratory assistants, providing guidance on best practices and procedures.
- Maintained a clean, safe work environment by following strict laboratory protocols and guidelines.
- Demonstrated excellent problem-solving skills when troubleshooting issues related to sample preparation or equipment malfunctions.
- Promoted patient confidentiality.
- Fostered a positive work environment by maintaining open lines of communication and promoting teamwork among laboratory staff.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Utilized various medical laboratory equipment to conduct tests and analyses.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
- Documented and verified patient information using laboratory information system.
Medical Laboratory Assistant
Nova Scotia Health
03.2014 - 08.2023
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Reviewed patient records for accuracy and completeness.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Verified proper storage and transportation of specimens to laboratories.
Medical Laboratory Assistant
Capital District Health Authority
10.2008 - 03.2014
Education
Medical Laboratory Assistant -
10.2008
Skills
- Adaptable to change
- Centrifugation Techniques
- Patient confidentiality
- Biohazard Waste Disposal
- Laboratory Information Systems
- Lab equipment maintenance
- Phlebotomy expertise
- Urinalysis processing
Languages
English
Professional Working
Certification
CSMLS certified Medical Laboratory Assistant
Timeline
Medical Laboratory Assistant - Brightshores Health System
09.2023 - Current
Medical Laboratory Assistant - Nova Scotia Health
03.2014 - 08.2023
Medical Laboratory Assistant - Capital District Health Authority
10.2008 - 03.2014
Nova Scotia Community College - Medical Laboratory Assistant ,
CSMLS certified Medical Laboratory Assistant
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