Hayley Murray
Owen Sound,ON
Summary
Hardworking student with good study skills, strong academic record and readiness to take on demanding assignments. Applies education and personal talents to learn new subjects in detail and delve into challenging topics.
Effective Student committed to learning, developing skills in [area of expertise] and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Student Co-op - Lab Services
Brightshores Health System
Owen Sound, Ontario
09.2019 - 01.2020
- Loaded samples into a blood chemistry analyser
- Used Centrifuge to separate blood samples
- Used Microtome to make sample tissue slide
Office Assistant
Ministry of Labour, Immigration, Training
Owen Sound, Ontario
05.2023 - 08.2023
- Kept inventory of office supplies
- Archived records into Records Information Management System
- Received and screened high-volume internal and external communications, calls and email
- Sorted and distributed incoming mail to correct recipients throughout busy office environments
- Maintained office files for reliable reference, including electronic and hard copies.
- Took and relayed messages between staff, customers and other parties.
- Scheduled appointments for apprenticeship exams
Customer Service Representative
Chapman's Ice Cream
Markdale, Ontario
05.2022 - 08.2022
- Contacted customers for weekly orders and assisted them with varying questions using product knowledge and service expertise
- Reception Duties for incoming sales questions
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes
- Enter sales into order entry system
- General Administrative duties including shredding, filing
Crew Trainer
McDonald's Restaurant
Owen Sound, Ontario
09.2016 - 08.2021
- Mentored junior employees to improve accuracy and efficiency when taking orders.
- Developed employees' skills in new tasks or stations.
- Received and processed cash and card payments accurately.
- Maintained current knowledge of company standards and up-to-date food safety regulations.
- Greeted customers warmly and provided friendly service, leading crew by example.
Education
Bachelor of Science - Forensic Science
Laurentian University
Greater Sudbury, Ontario 09.2020 - 05.2024
Skills
- Forensic evidence collection
- Forensic evidence analysis
- Report writing
- Self-directed
- Microsoft Office
- Verbal and written communication skills
Timeline
Office Assistant
Ministry of Labour, Immigration, Training
05.2023 - 08.2023
Customer Service Representative
Chapman's Ice Cream
05.2022 - 08.2022
Bachelor of Science - Forensic Science
Laurentian University
09.2020 - 05.2024
Student Co-op - Lab Services
Brightshores Health System
09.2019 - 01.2020
Crew Trainer
McDonald's Restaurant
09.2016 - 08.2021
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