HEIDI SANSENG

Sorted and organized merchandise deliveries for various departments at Homesense and Winners

• Arranged product displays strategically
• Restocked sales floor and organized product displays to enhance customer experience
• Oversaw inventory levels to ensure optimal stock availability
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• Assembled furniture and decor items

• Provided customer service by resolving complaints and inquiries, enhancing customer satisfaction.
• Greeted customers warmly upon entry to create a welcoming atmosphere. and engaged in conversation to assess needs.
• Extensive customer service, resolving customer complaints and inquiries with a positive attitude.
• Developed strong interpersonal skills to effectively communicate with customers and coworkers.
• Maintained clean work areas throughout shift, ensuring a pleasant shopping environment.
• Located merchandise on shelves and assisted customers in finding desired items. on racks or shelves and delivered to customers.
• Located merchandise on racks or shelves and delivered to customers.
• Performed daily opening and closing procedures such as counting money in the cash drawer and setting up the store for business.

• Oversaw daily operations including inventory control, budgeting, and pricing to ensure effective resource management.
• Delivered friendly and engaging customer service to enhance client satisfaction and foster positive relationships.
• Provided friendly and engaging customer service to internal and external customers.
• Designed and executed indoor and outdoor spaces featuring wall murals and artwork, showcasing collaboration with other artists.

• Demonstrated excellent customer service skills to ensure a pleasant dining experience.
• Demonstrated flexibility by helping out in other departments.
• Communicated clearly with servers regarding guest needs or requests.
• Facilitated smooth operations during high-volume shifts by running food and clearing tables for servers and bussers.
• Answered phone calls to take reservations and address guest questions and concerns.
• Provided exceptional customer service to enhance guest satisfaction and ensure a positive dining experience.