Heeral Ruparelia

Experienced with customer engagement and sales strategies in clothing retail sector. Utilizes effective communication and interpersonal skills to build lasting customer relationships. Knowledge of fashion trends and inventory management to enhance shopping experiences.

• Welcomed all customers entering the business premises in a polite and friendly attitude
• Handled all payment transactions by credit card, debit card and cash using Point of Sales system; provided accurate change
• Assisted customers in locating over-the-counter medications; provided suggestions by marketing promotional items and sales
• Collected customer prescriptions for Pharmacist and Pharmacy Assistant efficiently
• Stocked medicine orders; assisted in counting medications and filling up prescription bottles; reorganized medication shelves
• Entered and printed out prescriptions on labels, preparing medicine bottles for pick-up
• Maintained a clean, inviting and safe environment regularly to ensure a good customer experience
• Prepared customer orders as requested
• Marketed organization’s special events by distributing advertisements, flyers and marketing raffle forms
• Responded to customer inquiries by phone and provided information on special events (i.e. Movie Night)
• Distributed snacks in an efficient and courteous manner establishing positive relationships with all community members
• Ensured safety for service users by following rules and regulations set by organization
• Responded to challenging situations by applying the most appropriate solutions within the organization’s policies
• Served customers on the cash register and helped them pick out hair products suitable for them