Hector Alcaraz
Los Angeles
Summary
Seeking a position where I can utilize my investigative skills, knowledge of criminal justice systems, and to ensure public safety. Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Los Angeles
02.2025 - Current
- Monitored premises to ensure safety and security of all personnel.
- Conducted regular patrols to identify potential safety hazards or breaches.
- Maintained accurate reports of daily activities and unusual occurrences.
- Secured personnel and premises by inspecting buildings and patrolling property.
Production Manager
Crash Champions
Fullerton
03.2020 - 12.2023
- Manage the day-to-day operations of the facility, its employees and customer relations
- Lead a strong technical team to operate in an effective manner while maintaining high standards of quality and workmanship ensuring the repairs are of the highest standards
- Hold daily Production Meetings with all members of the technical team
- Supervise sublet scheduling, parts procurement, QC, and production allocation
- Understand and own every aspect of the teams performance. You will be responsible for driving continuous improvements to facilitate exceptional team output and customer service
- Training on OEM certifications and I-car
- Maintain and enhance insurance company relationships by ensuring DRP guidelines are executed and CSI/NPS targets are achieved.
- Work closely with the General Manager to oversee all daily operations of the body shop to ensure delivery of excellent results on all aspects of customers, people, operations, and financials
- Monitor several key indicators, including daily production statistics and regional benchmarks to achieve productivity projections and meet our customer's expectations
- Manage Vendor partnerships and ensure compliance with all regulations
- Perform any other duties required by management
Security Patrol
Securitas Security Services USA, Inc.
Universal City
04.2015 - 06.2017
- Monitored security cameras throughout the facility on a regular basis.
- Ensured safety and security of personnel, property, and assets by patrolling premises on foot or in vehicle.
- Performed security patrols throughout the facility as assigned by supervisors.
Security Guard
Universal Protection Service
Los Angeles
03.2014 - 06.2016
- Checked in all guest
- Watch cameras
- Patrolled premises
- Removal of the trespassing homeless
Education
Criminal Justice - Private Security, Crime Scene Technology, Legal Studies for Justice and Security, Criminology, Communications for Security Professionals, Corrections, Investigations and Surveillance, Homeland Security and Terrorism, Gangs and Drug
UEI College
Huntington Park, CA10.2023
CPR Card -
UEI College
Huntington Park, CA10.2023
Guard Card -
UEI College
Huntington Park, CA10.2023
Skills
- Surveillance techniques
- Emergency response
- Access control
- Incident reporting
- Risk assessment
- Customer relationship management
- Team leadership
Certification
UEI College, Huntington Park, CA, CPR Card, 10/01/23, Guard Card, 10/01/23
Accomplishments
- Los Angeles Police Department Explorer Program
Timeline
Security Officer
Allied Universal Security Services
02.2025 - Current
Production Manager
Crash Champions
03.2020 - 12.2023
Security Patrol
Securitas Security Services USA, Inc.
04.2015 - 06.2017
Security Guard
Universal Protection Service
03.2014 - 06.2016
Criminal Justice - Private Security, Crime Scene Technology, Legal Studies for Justice and Security, Criminology, Communications for Security Professionals, Corrections, Investigations and Surveillance, Homeland Security and Terrorism, Gangs and Drug
UEI College
CPR Card -
UEI College
Guard Card -
UEI College