Heaven Campos

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Cultivated warm relationships with regular customers.
• Maintained a tidy and orderly dining area for an enjoyable guest experience.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Helped customers with dietary restrictions and allergies to obtain safe, delicious food by working closely with kitchen staff on alternatives.

• Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
• Demonstrated punctuality and reliability by consistently arriving for scheduled shifts to meet service demands.
• Improved customer experiences by assisting with special dietary requests and allergies.
• Handled high-pressure situations calmly and professionally during peak hours of operation.
• Trained new staff members on proper food preparation techniques and kitchen safety protocols, making a cohesive work environment.

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservations simultaneously.
• Promoted to a server in less than 3 months by showing leadership, knowledge of the menu, and by being reliable.

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• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
• Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.