Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Smeltzer

MB

Summary

Dedicated pharmacist prioritizing customer service and effective communication, while fostering trusting and long lasting relationships with patients. Proficient in patient education, clinical services, accurate medication dispensing, immunization administration and ensuring patient safety. Committed to enhancing patient care through collaborating with healthcare providers and efficient leadership of pharmacy teams.

Overview

1
1
year of professional experience

Work History

Pharmacist

Sobeys Inc
12.2023 - Current
  • Dispense and verify patient prescription orders, while conducting necessary drug utilization reviews, to identify potential drug interactions, contraindications or drug therapy problems, to ensure patient safety.
  • Ensure accurate dispensing of controlled substances, maintaining strict compliance with regulatory guidelines.
  • Educate patients on proper medication use and potential drug interactions and explain proper administration instructions.
  • Administer immunizations and provide patient-centered clinical pharmacy services, including smoking cessation and UTI prescribing.
  • Assist patients with over-the-counter medication recommendations and selection, ensuring safe and effective choices.
  • Provide exceptional customer service by addressing individual concerns and prioritizing patient needs.
  • Develop strong relationships with healthcare providers, resulting in collaboration and improved patient care.
  • Assist other pharmacy staff with drug inventory, purchasing and receiving, as well as answering any questions they may have.

Pharmacist

Shoppers Drug Mart
07.2023 - 11.2023
  • Performed technical and clinical processes required to dispense medications safely to patients.
  • Vaccinated patients to provide immunity against influenza, COVID-19, pneumonia, and other diseases.
  • Managed high volume of prescriptions daily while maintaining workflow and excellent customer service.
  • Supervised and coached pharmacy assistants, students and trainees.

Education

Doctor of Pharmacy, PharmD -

University of Manitoba
Winnipeg

Skills

  • Customer Service and Communication Skills
  • Prescription Verification and Dispensing
  • Drug Inventory Ordering and Management
  • Patient Education and Counseling
  • Immunization Administration
  • Kroll Software Trained

Timeline

Pharmacist

Sobeys Inc
12.2023 - Current

Pharmacist

Shoppers Drug Mart
07.2023 - 11.2023

Doctor of Pharmacy, PharmD -

University of Manitoba

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Heather Smeltzer