HEATHER OQUINN
Springford,Ontario
Summary
Dynamic professional with a proven track record at General Dynamics Land Systems, excelling in strategic sourcing and data analysis. Achieved $75K in cost savings through process improvements while fostering strong vendor relationships. Adept at leveraging Excel and enhancing team collaboration to drive operational efficiency and deliver exceptional results.
Overview
20
20
years of professional experience
Work History
CASUAL NOON HOUR SUPERVISOR
LDCSB
Tillsonburg, Canada
12.2025 - Current
- Supervised student activities during lunch to ensure safety and engagement.
- Ensured safety and orderly conduct of students during lunch breaks and recess, both indoors and outdoors.
- Promoted positive interactions among students to foster a supportive playground environment.
- Coordinated lunchtime schedules to improve student flow and minimize congestion.
PRODUCT SUPPORT SPECIALIST
GENERAL DYNAMICS LAND SYSTEM
London, Canada
01.2023 - 10.2025
- Generated monthly reports on contractual deliverables and consumption data trends for high-ranking US Army officials.
- Leveraging analytics to establish consistent formats, metrics, and workflows, thereby improving efficiency, reducing variability, and driving reliable outcomes.
- Operationalizing data standards, transforming raw data into actionable insights, informing uniform procedures, and creating benchmarks for performance.
- Created macro for database entry, reducing data entry time by 2 hours daily.
- Played a pivotal role in enhancing supply chain operations through demand forecasting and meticulous invoice management.
- Developed macros for data compliance, achieving $15K in soft savings for the company.
- Compiled vendor report cards, ensuring accountability and enhancing performance evaluations.
- Provided technical support for product-related inquiries from customers and internal teams.
- Collaborated with engineering teams to relay customer feedback and product concerns.
- Generated reports detailing customer service metrics such as response times, resolution rates.
- Monitored industry trends to identify opportunities for improvement in existing products.
BUYER-PURCHASER ELECTRICAL
GENERAL DYNAMICS LAND SYSTEM
London, Canada
09.2005 - 10.2023
- Coordinated procurement activities for defense and military vehicle components, enhancing supply chain efficiency.
- Managed vendor relationships to ensure timely supply of electrical materials for light armored vehicle production.
- Negotiated with vendors on prices, delivery schedules, warranties, and other contractual issues.
- Developed and maintained supplier relationships to ensure timely delivery.
- Controlled materials by monitoring inventory levels and managing costs.
- Coordinated inventory management to optimize stock levels and reduce waste.
- Worked with suppliers to expedite open purchase orders and shipments in-transit.
- Resolved any discrepancies between purchase orders and actual receipts of goods or services.
- Conducted supplier performance evaluations to ensure compliance standards met.
- Collaborated with engineering teams on specifications for new product purchases.
- Analyzed market trends to identify and implement cost-saving opportunities in sourcing.
- Implemented process improvements that resulted in 75K cost savings and streamlined operations.
Education
Insurance Agent Training -
02.2026
College Degree - Level II Dental Assisting Diploma
High School Diploma -
Ingersoll District Colligate Institute
Ingersoll, ONNegotiations Course Certificate -
Western University
London, OntarioEmail Etiquette Course Certificate -
Fanshawe College
London, OntarioBusiness Communication Course Certificate -
Fanshawe College
London, OntarioCreative Problem Solving Course Certificate -
Western University
London, OntarioSkills
- Team collaboration
- Accountability
- Problem solving
- Project management
- Excel proficiency
- Macro development
- Strong Excel capabilities
- Data Analysis
- WHMIS compliance
- Purchasing
- Inventory management
- Negotiation techniques
- Cost Savings
- SAP Platform
- Oracle Platform
- Microsoft Office
- Customer support
- Supply chain management
- Safety protocols
- Motivation strategies
- Strategic Sourcing
- Creativity and innovation
- Records management
Timeline
CASUAL NOON HOUR SUPERVISOR
LDCSB
12.2025 - Current
PRODUCT SUPPORT SPECIALIST
GENERAL DYNAMICS LAND SYSTEM
01.2023 - 10.2025
BUYER-PURCHASER ELECTRICAL
GENERAL DYNAMICS LAND SYSTEM
09.2005 - 10.2023
Insurance Agent Training -
College Degree - Level II Dental Assisting Diploma
High School Diploma -
Ingersoll District Colligate Institute
Negotiations Course Certificate -
Western University
Email Etiquette Course Certificate -
Fanshawe College
Business Communication Course Certificate -
Fanshawe College
Creative Problem Solving Course Certificate -
Western University