Summary
Overview
Work History
Education
Skills
Languages
Reading, spending time with my family
Timeline
Generic

Cecilia Barra

Coquitlam,BRITISH COLUMBIA

Summary

Accomplished Store Manager with a proven track record at Super Lu, enhancing operational efficiency and customer satisfaction. Skilled in problem-solving and team leadership, I significantly improved store functionality and team morale. Expert in customer service and multitasking, my approach streamlined processes, achieving notable increases in client retention and team productivity. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

8
8
years of professional experience

Work History

Noon Hour Supervisor

SD43
04.2024 - Current
  • Enhanced student safety by effectively monitoring the school lunch hours.
  • Continuously sought professional development opportunities to stay updated on best practices for noon-hour supervision and school safety.
  • Upheld high standards of hygiene throughout the lunch hour by enforcing hand-washing protocols before meal consumption.
  • Implemented school policies with consistency and fairness, maintaining an equitable atmosphere for all students.

Store Manager

Super Lu
01.2021 - 05.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

ER Unit Secretary (ISSSTE)

ISSSTE
09.2019 - 11.2020
  • Streamlined workflows for nurses and doctors by accurately maintaining patient charts and updating information as needed.
  • Assisted in quality improvement initiatives by providing feedback on department procedures based on firsthand observations within the ER unit secretary role.
  • Facilitated timely admissions, discharges, and transfers of patients to improve overall ER operations.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Increased ER efficiency with prompt communication between medical professionals regarding patient updates.
  • Assisted in reducing wait times by promptly answering phone calls, directing inquiries, and routing messages to appropriate personnel.

Administrative Assistant to the General Manager

ISSSTE
09.2016 - 06.2019
  • Maintained confidentiality of sensitive information by adhering to strict document handling policies and procedures.
  • Assisted in the recruitment process by reviewing applications, scheduling interviews, and organizing candidate information for easy reference during selection discussions.
  • Coordinated travel arrangements for the General Manager including accommodations, transportation, and itinerary development.
  • Facilitated smooth day-to-day operations through diligent maintenance of office supplies inventory levels.
  • Collaborated with other administrative professionals to share best practices and streamline processes across departments.

Education

Associate of Arts - University Transfer in Arts

Coquitlam College
Coquitlam, BC
12.2024

Bachelor of Science - Clinical Psychology

Universidad Del Valle De Mexico
Mexico City
12.2001

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Team Leadership
  • Friendly and Positive
  • Shift Scheduling
  • Team motivation
  • Teamwork and Collaboration

Languages

English
Full Professional
Spanish
Native or Bilingual

Reading, spending time with my family

I like to read on a peaceful place and I also enjoy spending time with my family making different fun things or staying at home.

Timeline

Noon Hour Supervisor

SD43
04.2024 - Current

Store Manager

Super Lu
01.2021 - 05.2021

ER Unit Secretary (ISSSTE)

ISSSTE
09.2019 - 11.2020

Administrative Assistant to the General Manager

ISSSTE
09.2016 - 06.2019

Associate of Arts - University Transfer in Arts

Coquitlam College

Bachelor of Science - Clinical Psychology

Universidad Del Valle De Mexico

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Cecilia Barra