Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

HEATHER OGILVIE

Burnaby,Canada

Summary

Dedicated criminologist with strong communication and empathy skills. Passionate about understanding the root causes of crime and finding effective solutions to prevent and reduce criminal behavior. With nearly 1 year of experience in the field, committed to making a positive impact in the criminal justice system and contributing to the safety and well-being of communities.

Overview

7
7
years of professional experience

Work History

Inside Territory Manager

Ritchie Bros
04.2023 - Current
  • Encouraged sellers to consign assets, monitored market trends, built customer pipeline using CRM tool (salesforce)
  • Identified potential clients within assigned territory and develop strategies to engage with them

Studio Manager

Orangetheory Fitness
03.2021 - 04.2023
  • Sold memberships, managed sales associates, maintained KPIs, performed payroll and scheduling
  • Directed and lead the sales team at Orangetheory Fitness
  • Develop and implement strategies to increase member retention and satisfaction
  • Developed and implemented effective marketing strategies to attract new clients and increase membership sales.

Court Runner - Volunteer

Downtown Community Court
08.2020 - 12.2021
  • Note taking and photocopying experience
  • Assisted in creating a welcoming and supportive environment for individuals going through the court process
  • Experience working with legal professionals such as Crown

Sales Associate

Indigo Books
07.2017 - 02.2021
  • Cash handling experience with POS system
  • Assisted customers with their inquiries and purchases
  • Participated in inventory management
  • Aided managers in special events

Child-Care Worker

Little Rascals Daycare
06.2019 - 08.2019
  • Managed children, made snack, brought out beds for nap time, watched for safety hazards

Education

Bachelor of Arts and - Social Sciences - Criminology

SIMON FRASER UNIVERSITY
2023

JUSTICE INSTITUTE OF BRITISH COLUMBIA
2021

High School Diploma -

KILLARNEY SECONDARY SCHOOL
Vancouver, BC
07.2017

Skills

  • Organizational Skills
  • Conflict Resolution
  • Courtroom Knowledge
  • Client Relations
  • Problem Solving
  • Professionalism

Languages

English
Native or Bilingual
French
Elementary

Additional Information

REFERENCES


Paul Nijar

ORANGETHEORY FITNESS

604-240-1296


Sandra Griffin

INDIGO BOOKS

778-688-6376


Valerie Burtnik

RITCHIE BROS.

905-329-2364


Marah Dashkewytch

ELIZABETH FRY SOCIETY/DCC

778-988-7641

Timeline

Inside Territory Manager

Ritchie Bros
04.2023 - Current

Studio Manager

Orangetheory Fitness
03.2021 - 04.2023

Court Runner - Volunteer

Downtown Community Court
08.2020 - 12.2021

Child-Care Worker

Little Rascals Daycare
06.2019 - 08.2019

Sales Associate

Indigo Books
07.2017 - 02.2021

Bachelor of Arts and - Social Sciences - Criminology

SIMON FRASER UNIVERSITY

JUSTICE INSTITUTE OF BRITISH COLUMBIA

High School Diploma -

KILLARNEY SECONDARY SCHOOL

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HEATHER OGILVIE