Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Heather Hoffstrom

214 Casimir Avenue ,Dryden ON

Summary

Dedicated Home Support Worker with 5 years background visiting patients in-home.

Polite and courteous professional, dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Overview

6
6
years of professional experience

Work History

Home Support Worker

Paramed Home Health Care
08.2019 - Current
  • Have improved independence and quality of life for clients through assistance with daily living tasks
  • Built and maintained rapport with clients and family members to develop trusting caregiver relationship
  • Responsibilities have included assisting clients with showering/bathing, sponge-baths and skin care
  • Dressing assistance
  • Toileting assistance and incontinent care
  • Meal preparation, light housekeeping
  • Medication cue/remind and monitor
  • Grocery shopping
  • Monitoring and assisting with exercises
  • Bed making including linen change
  • Laundry
  • Respite visits

Retail Store Clerk

Wilson's Business Solutions
11.2017 - 08.2019
  • Provided friendly service and knowledgeable recommendations to suit customer needs
  • Received positive feedback from customers due to attentive service and knowledgeable product recommendations
  • Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
  • Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases
  • Processed refunds and exchanges in accordance with company policy
  • Assisted in training new employees on store policies, procedures, and best practices to ensure consistent performance
  • Enhanced store cleanliness and organization, ensuring pleasant shopping environment for customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies

Education

IPAC Training Yearly - Completion of Health And Safety Modules Yearly

Paramed Home Health Care
Online

Yearly On-line Courses

Paramed Home Health Care
Dryden, ON

Skills

    • Care Plan Adherence
    • Quick learner and easily adapt to change
    • Supportive Personality
    • Work well as a team member or independently
      • Excellence in Client Care
      • Meal Planning and Preparation
      • Light cleaning

Languages

English
Elementary

Timeline

Home Support Worker

Paramed Home Health Care
08.2019 - Current

Retail Store Clerk

Wilson's Business Solutions
11.2017 - 08.2019

IPAC Training Yearly - Completion of Health And Safety Modules Yearly

Paramed Home Health Care

Yearly On-line Courses

Paramed Home Health Care

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Heather Hoffstrom