Heather Bal
Chilliwack,British Columbia
Overview
11
11
years of professional experience
1
1
Certification
Work History
Housekeeping Room Attendant
Marriott Hotel
06.2025 - Current
- Executed daily cleaning tasks to maintain high standards of guest satisfaction and room readiness.
- Collaborated with housekeeping team to streamline processes, improving overall workflow efficiency.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Customer Service Cashier
Body Mods
05.2024 - 10.2024
- Processed customer transactions efficiently using POS systems.
- Managed cash drawer, ensuring accurate cash handling and reconciliation.
- Assisted customers with inquiries, providing prompt and courteous service.
- Resolved customer complaints, enhancing overall satisfaction and loyalty.
Customer Service/General Clerk
Cabin Fever Junction
02.2022 - 04.2024
- Greet and serve customers kindly and attend them at check-out. Cut squares and present baked goods in a visually pleasing manor. Clean the front of the store and be sure to maintain food safe practices.
- Assisted in inventory management, tracking stock levels and coordinating restocking efforts.
- Trained new staff on office procedures and best practices to ensure consistent performance.
Customer Service/General Clerk
Fraser Valley Meats
12.2020 - 08.2021
- Serve customers with positivity, patience and respect. Help out on till when needed, be a responsible member of the team.
- Boosted productivity with adept multitasking abilities while maintaining a high level of organization across all tasks performed simultaneously.
Paper Carrier
Chilliwack Progress
02.2014 - 05.2018
- Deliver newspaper to instructed houses every Wednesday and Friday before 6pm.
- Adapted to changing weather conditions, demonstrating resilience and commitment to service delivery.
Education
Secondary School -
GRADUATE SARDIS SECONDARY SCHOOL
Chilliwack, BC06.2021
Skills
- Willingness to continue learning, learn from critiques
- Reliable
- Work a cash register and Debit machine
- Team-player
- Customer Service
- Sales
- Cash Handling
Languages
English - Fluent
Spanish - Beginner
Certification
- First Aid
- June 2022 to June 2025
- Emergency First Aid for industry level 1, provided by St.John ambulance
Timeline
Housekeeping Room Attendant
Marriott Hotel
06.2025 - Current
Customer Service Cashier
Body Mods
05.2024 - 10.2024
Customer Service/General Clerk
Cabin Fever Junction
02.2022 - 04.2024
Customer Service/General Clerk
Fraser Valley Meats
12.2020 - 08.2021
Paper Carrier
Chilliwack Progress
02.2014 - 05.2018
Secondary School -
GRADUATE SARDIS SECONDARY SCHOOL
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