Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Heather Arbour

Sudbury,Canada

Summary

Exceptional customer service skills Skilled in planning, coordinating projects while meeting deadlines Computer knowledge (word, excel & outlook) Proven ability to successfully work independently and in a team environment Reputation for dependability, and professionalism Flexible and able to work positively in a variety of situations

Overview

26
26
years of professional experience

Work History

Client Service Representative

Canada Revenue Agency
Greater Sudbury, Ontario
01.2021 - 11.2025

Dental assistant/Receptionist Assistant

Chelmsford dental office
Sudbury, ON
11.2019 - 07.2020

Dental Assistant

Dr Ulrichson
Copper Cliff, Ontario
02.2017 - 07.2019

Dental assistant/Assistant Receptionist

Dr Witzu
Chelmsford, Ontario
06.2012 - 02.2017

Customer Response Team

ClaimSecure
01.2008 - 01.2012

Pharmacy Technician

Bancroft Guardian Pharmacy
01.2000 - 01.2005
  • Provide customer service
  • Assist pharmacist in accurately dispense retail prescriptions
  • Prepared prescriptions and OTC medications for long term care residents
  • Prepare prescription cassette reservoirs for pain management for long term care facilities
  • Prepare Intravenous bags with medications for at home nursing
  • Compound creams, salves, and liquids
  • Co-ordinated refresher course in preparation of IV training at collage Boreal

Education

Dental Assisting -

CDI College
Sudbury, ON

Pharmacy Technician -

OBC College
Sudbury, ON

Skills

  • Exceptional customer service skills
  • Planning
  • Coordinating projects
  • Meeting deadlines
  • Computer knowledge (word, excel & outlook)
  • Ability to work independently
  • Ability to work in a team environment
  • Dependability
  • Professionalism
  • Flexibility
  • Positive attitude in various situations

References

Available upon request

Timeline

Client Service Representative

Canada Revenue Agency
01.2021 - 11.2025

Dental assistant/Receptionist Assistant

Chelmsford dental office
11.2019 - 07.2020

Dental Assistant

Dr Ulrichson
02.2017 - 07.2019

Dental assistant/Assistant Receptionist

Dr Witzu
06.2012 - 02.2017

Customer Response Team

ClaimSecure
01.2008 - 01.2012

Pharmacy Technician

Bancroft Guardian Pharmacy
01.2000 - 01.2005

Dental Assisting -

CDI College

Pharmacy Technician -

OBC College
Heather Arbour