Haytham Jarad
Ottawa,ON
Summary
A value-driven, and detail-oriented Delivery and Managed Services Director and Technologist with 13+ years of experience leading cross-functional teams in different fast-paced working environments. Adept in organizing business operations, financial oversight, and resource management to achieve successful program delivery. Proficient in identifying and resolving risks, creating new business opportunities, and maximizing revenue streams.
Overview
13
13
years of professional experience
4
4
Certificate
Work History
Delivery & Managed Services Director
Longview Systems
11.2018 - Current
- Provided executive leadership and stakeholder management while owning a portfolio of 50+ strategic projects and coaching a team of senior project managers/scrum masters, solution architects, data engineers, and implementation specialists through the delivery of technology projects leveraging Dynamics, Microsoft Azure, Power Platforms
- Manage a portfolio of 50+ parallel mission-critical projects, ensuring successful delivery of scope, within timelines and budget without losing sight of our team’s well-being as priority #1.
- Chair both external and internal committee meetings providing updates, presenting risks, offering solutions, and overall strategic advisory.
- Lead an organizational restructuring program, across many departments and stakeholders, creating an agile and DevOps culture and delivery model, established DevOps Center of Excellence, and DevOps Pods improving customer experience, agility, and positively affecting the bottom line.
- Deliver multi-year Cloud Management Platform project leveraging a suite of tools such as MS Azure, Logic Monitor, BMC Helix, and IP Soft to meet client needs for self-service, automation, governance, and monitoring.
- Deliver the highly visible Azure Expert MSP certification, one of only 40 companies worldwide to obtain this prestigious certification, coordinating over 100 stakeholders in the process and securing over $7Mn in funding from Microsoft.
Continuing Studies Lecturer
Simon Fraser University
09.2019 - 09.2021
- A natural leader and experienced lecturer that methodically ties together theory with real-life examples to keep students engaged. Class size ranges from 20-35 experienced professionals. Taught Canadian Risk Management, Project Management Foundations Course (PMP), Project Stakeholder Management Course (PMP), Project Procurement Management Course (PMP)
Senior Project Manager
Industrial And Financial Systems (IFS)
09.2017 - 11.2018
- Manage multiple software implementation projects from end to end with budgets ranging from USD50K to USD3Mn.
- Manage cross-functional teams (Sales, Solution Consultants, Implementation Specialists, Project Managers, Development Engineers, Contractors) of different sizes.
- Manage requirement gathering, design workshops, and contribute to designing customized solutions that provide high value solutions to clients.
- Contribute to the continued development of Clevest’s project management methodology and artifacts.
- Build and maintain close relationships with client executives and position Clevest for return business thereby improving the bottom line.
Business Development and Engagement Manager
Innogy Consulting
05.2015 - 05.2017
- Directed a consortium of companies and teams through a complex IT implementation project for a large utility leveraging behavioral science to lower overall electricity and water consumption for 700,000 customers by 10% annually.
- Maintained a portfolio of 15+ large corporations, responded to RFPs, wrote proposals, presented, and negotiated 25+ opportunities in less than two years, significantly impacting the bottom line.
- Provided credible, data-backed advisory to government bodies positively influencing multi-million dollar strategic infrastructure projects.
Senior Management Consultant
Accenture
04.2012 - 04.2015
- Managed a two-year, $20Mn, multi-work stream implementation project, enabling a project team (60) to successfully implement and deploy a SAP-HANA solution for a federal government organization.
- Established a strategic management office (SMO) for 30+ ongoing parallel projects and standardized reporting and success metrics which reduced reporting time from 2 weeks intervals to instant reporting.
- Spearheaded a five-month multimillion-dollar project; delivered a comprehensive feasibility study that encouraged a government O&G company to pursue a USD 50m business opportunity.
- Delivered an operational excellence project at the world's largest oil stabilizing plant; assessed 39 multi-layer processes and created 11+ tools/programs to bridge the gap against global best practices.
- Set up demand-side management for a government-owned utility company resulting in USD 7m in annual savings.
- Designed a penalty backlog study for a NOC that aided the collection of USD 35Mn in penalties.
Airport Operations Center Controller
Abu Dhabi International Airport
07.2009 - 07.2011
- Led a team of 14 controllers managing highly sensitive daily ground operations for an international airport.
- Operated in highly challenging environments, managing many stakeholders, and facing complex issues that required instant and creative problem solving on daily basis.
- Eliminated operational interruptions by negotiating between operational teams and stakeholders.
- Drafted training manuals, SOPs, and run books for the Operations Department.
Education
MBA - Business
Quantic School of Business & Technology
Washington, DC10.2021
Bachelor of Arts - Management & Organizational Studies
University of Western Ontario
London, ON04.2009
Skills
- Azure
- Dynamics 365
- Power Platform
- SCRUM
- Scaled Agile Framework
- DevOps
- Client Advisory
- Business Development
- Change Management
- Azure/AWS/GCP
- Software Development Lifecycle
- Microsoft Office Suite
- Jira / Confluence
Certification
PMI-Agile Certified Practitioner (ACP)
Project Management Professional (PMP)
SAFe 5.1 Agilist certification
Timeline
Continuing Studies Lecturer
Simon Fraser University
09.2019 - 09.2021
Delivery & Managed Services Director
Longview Systems
11.2018 - Current
Senior Project Manager
Industrial And Financial Systems (IFS)
09.2017 - 11.2018
Business Development and Engagement Manager
Innogy Consulting
05.2015 - 05.2017
Senior Management Consultant
Accenture
04.2012 - 04.2015
Airport Operations Center Controller
Abu Dhabi International Airport
07.2009 - 07.2011
MBA - Business
Quantic School of Business & Technology
Bachelor of Arts - Management & Organizational Studies
University of Western Ontario
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