SUSMIT SEN
Summary
A senior AI, Data and Governance leader and SME with deep hands on and cross functional experience on various strategic and cross functional roles from Enterprise Architect, AI & Innovation head, AI Governance and Ethical governance coach to Data Management SME building scalable architectural patterns, products, policies and frameworks, strategizing better cost to consumption business architectural models. Strategizing data syndication, consumption and retrieval strategies for Enterprises of various scale and data culture. Have been an active advocate for the need for an optimized Data Governance culture for large Enterprises. Specialized in AI & Innovation, AI Governance, Enterprise Architecture, Enterprise Data Governance including Data Security, Data Quality & Data Catalog, Enterprise Data Management, Robotic Process Automation (RPA), Generative AI and data science integration with Machine learning and large LLM models. Have been instrumental building Governance office for AI, Architecture and Data. Led the strategy and execution for multi million dollar Data (EDW), Integration and separation portfolio as additional responsibility working with legal, information security, cross functional, product and business teams to lead one of the largest integration in the history of United States for the proposed merger between Albertsons and Kroger. Successfully made Day 1 ready strategy for both integration and for merger. Worked on almost all significant industry domains. Significant Product organization experience: Visa, Mastercard, Johnson & Johnson, Albertsons, Meijer, Cabela's, Capital BlueCross, Marsh McLennan, Lincoln Financial Group, Shell, Pacific Coast Bankers Bank, Marks & Spencer's etc. Played pivotal roles in Consulting, Platform Architecture & Engineering, IT Business development, Practice enablement. A Master's Degree holder in Computer Application (Computer Science) with close to 20 years of cross functional experience in the field of Product Engineering and Business Technology.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Manager - Information Services Delivery
Insurance Corporation of British Columbia (ICBC)
Vancouver, Canada
03.2025 - Current
- Lead diverse teams in AI, RPA, and ECM, fostering innovation and achieving measurable results.
- Enhance governance frameworks, improving process efficiency and ensuring compliance.
- Drive AI and innovation projects, leading to significant operational improvements.
- Orchestrated enterprise-wide digital transformation initiatives, aligning IT service delivery with strategic business objectives while enhancing operational efficiency
- Streamlined Governance processes streamlining federated model
- Led cross-functional teams in implementing robust IT service frameworks, fostering stronger partnerships various stakeholders
- Streamlining the AI implementation and Governance strategy for the Enterprise.
- Prompt Engineering, fine tuning NLP and implementing Agentic AI solution integration into Robotic Process Automation (RPA)
- Managing Vendors and Goverment contracts and processes for IT management.
Senior Manager - Enterprise Data Management (Governance & Engineering)
Albertsons Companies
Phoenix, United States
05.2022 - 01.2025
- Led strategic Pre Sales initiatives for Banking & Financial clients, focusing on Data & Cloud Modernization along with Data Quality and Data Governance.
- Developed business and tech strategies, ensuring alignment with client requirements and goals. Advocated on Data Stewardship.
- Collaborated with technical architects to ensure delivery excellence and mitigate risks.
- Managed client campaigns, driving service revenue growth over $10M annually.
- Facilitated seamless transition from sales to delivery, enhancing project start efficiency.
Architect - (CECL, ALLL, Enterprise Credit Risks & Compliance) - Enterprise Data Platforms
PCBB
Phoenix, United States
06.2019 - 01.2022
- Reported to CTO and CIO implemented scalable financial data analytics platforms.
- Managed technical delivery, vendor relations, and stakeholder communication building in house credit risk platform.
- Architected end-to-end solutions for data ingestion, transformation, and reporting using web SDK integrating MicroStrategy.
- Enhanced predictive and prescriptive analytics capabilities, improving decision-making for financial institutions.
- Streamlined data processes, resulting in a highly flexible and efficient banking and financial reporting system. Ensured Data quality checks at each of the hops with enriching and cleansing the date. Used data catalog.
- Implemented centralized Data quality check and Governance model.
Deputy Manager - Strategic Retail Accounts- Business Intelligence & Data Platforms
Infocepts
Phoenix, United States
06.2018 - 01.2019
- Collaborated with strategic retail clients to modernize restaurant operations and enhance F&B delivery.
- Established daily communication patterns with stakeholders, ensuring timely project updates.
- Developed a comprehensive analytics app, aiding business leaders in data-driven decision-making.
- Strategized to build a sustainable EDW, aligning with business roadmap and IT principles, implemented Data Quality frameworks, Data stewardship and best practices for effective data quality.
- Architected and implemented AI model for faster business insights and reporting, with data stewardship eliminated multiple version of truth for a single source of data to take accurate business decisions.
- Lead diverse teams in AI, RPA, and ECM, fostering innovation and achieving measurable results.
- Enhance governance frameworks, improving process efficiency and ensuring compliance.
- Drive AI and innovation projects, leading to significant operational improvements.
- Orchestrated enterprise-wide digital transformation initiatives, aligning IT service delivery with strategic business objectives while enhancing operational efficiency.
- Streamlined Governance processes streamlining federated model.
- Led cross-functional teams in implementing robust IT service frameworks, fostering stronger partnerships various stakeholders.
- Streamlining the AI implementation and Governance strategy for the Enterprise.
- Prompt Engineering, fine tuning NLP and implementing Agentic AI solution integration into Robotic Process Automation (RPA).
- Managing Vendors and Goverment contracts and processes for IT management.
- Led data management, enhancing governance and security across six portfolios.
- Implemented Federated Data Governance model into Safeway/Albertsons.
- Developed cloud-agnostic Data quality frameworks like ABC ( Audit Balance Control and Drift Framework, building and implementing end to end data security pipelines and zones ( Tokenization and building Identity zones for Customer data), Implemented IceDQ and automated with Alation through API first approach.
- Architected medallion architecture into Bronze, Silver and Gold.
- Implemented Data Catalog( Alation) to use as a single door of entry for all data related queries between Data Producers and Data Consumers.
- Spearheaded enterprise-wide GenAI platform integration, establishing governance frameworks and democratizing access to drive broader organizational adoption and innovation.
- Orchestrated comprehensive data management strategies across six distinct portfolios, implementing robust stewardship protocols and enhancing data security compliance.
- Implemented OneTrust for Data Privacy and Cookie consent.
- Used Protegrity for Data Tokenization and Detokenization.
- Worked on Agentic AI framework using TensorFlow, PyTorch, Scikit-learn, and NumPy.
- Performed role of workstream lead for the separation of EDW between Albertsons and C&S Global leading multiple teams for proposed merger.
- Performed integration lead role for EDW integration and for app integration for proposed largest merger in the history of grocery between Albertsons & Kroger.
Information and Data Tech Specialist - Contract
Capital Blue Cross
Harrisburg, United States
02.2018 - 02.2018
- Masked 5 Enterprise databases using Imperva Camouflage within a span of 3 months from scratch.
- Managed data systems, ensuring accuracy and integrity, leading to improved decision-making processes.
- Worked closely with Stewards and custodians.
- Developed and maintained databases, resulting in streamlined operations and reduced data retrieval time.
- Collaborated with cross-functional teams to enhance data quality, driving better business insights.
- Analyzed complex datasets to identify trends, supporting strategic planning and business growth.
Data Platforms , Strategic Accounts , BI Systems and Platform Architecture Lead for BI Center of Excellence
MicroStrategy
United States, India
05.2013 - 02.2018
- Led design and implementation of secure, scalable BI solutions, enhancing business performance.
- Advocated on better data consumption model and built Master data management for various global Enterprises and advocated strongly on Data stewardship at the source level.
- Worked as domain SME for cross domains like Payment systems, Financial Services , Insurance verticals.
- Presented architectural designs to executives and stakeholders, influencing winning strategic decisions.
- Implemented E2E Data Governance and Data Quality process from Inception to delivery and from traversed through various maturity models.
- Integrated B2B/B2C platforms, improving system upgrades and business process customization.
- Architected ETL workflows using SSIS, Informatica Big Data Management, StreamSets Data Collector, control hub. Designed pipelines processing streaming data from Kafka queues and posting to APIs and queue. Built strategic Data marts based on business specific needs.
Senior Associate Projects (Technical Lead)
Cognizant
01.2012 - 05.2013
- Led team to address insurance portfolio issues, enhancing revenue and business value.
- Modernized KPIs and re-engineered data visualization for iPad and web, improving user engagement.
- Delivered defect-free, timely KPI-driven reporting applications, integrated into business portal.
- Mentored team members, fostering skill development and ensuring project success.
- Managed stakeholder relationships, ensuring alignment and satisfaction.
Senior Software Engineer - Data, BI and Analytics
IBM
06.2011 - 08.2012
- Led development and support of BI/MicroStrategy reports and dashboards for a global liquor manufacturer.
- Managed MicroStrategy admin tasks and daily stakeholder communications, ensuring seamless operations.
- Enhanced data-driven decision-making by utilizing MicroStrategy 9.0.2, improving report accuracy and efficiency.
- Collaborated with a UK-based team to deliver a global application serving customers worldwide.
Senior Project Engineer
Wipro
07.2010 - 06.2011
- Led multiple BI reporting projects using MicroStrategy and BO, enhancing decision-making processes.
- Authored winning proposals in manufacturing and retail sectors across US, UK, and SE Asia.
- Developed consulting and pre-sales materials, contributing to a sustainable BI excellence team.
- Collaborated with cross-functional teams to deliver high-impact business intelligence solutions.
- Created white papers and strategic plans, fostering innovation and growth in BI initiatives.
Software Engineer
RS Software
08.2007 - 07.2010
- Developed and maintained BI and Data Warehousing solutions for VISA, enhancing data accuracy and reporting.
- Collaborated with cross-functional teams to deliver projects on time, improving operational efficiency.
- Analyzed complex data sets to identify trends, providing actionable insights to stakeholders.
- Implemented data integration processes, resulting in more reliable and timely information access.
Project Intern
RS Software
03.2007 - 08.2007
Designer
03.2004 - 03.2007
Education
Masters of Computer Application ( Computer Science) - Computer Science
West Bengal University of Technology
Bachelor of Computer Application - Computer Science
Visva Bharati
Skills
- AI Governance
- Ethical AI
- Data Catalog
- Metadata Management
- Alation
- Collibra
- Databricks Unity Catalog
- AI & Innovation
- Machine Learning
- Agentic AI
- Data Privacy
- CCPA
- Privacy Rights
- OneTrust
- Enterprise Data Management
- Data Governance
- Enterprise Architecture
- Architecture Governance
- ETL
- ELT
- Data Lakehouse
- MDM
- Informatica
- Azure Datalake
- Azure Synapse
- Redshift
- Snowflake
- BigQuery
- AWS Certified Solution Architect - Professional
- Cloud Migration
- GCP
- Azure
- AWS
- Robotic Process Automation (RPA)
- Business Intelligence
- Visualization
- MicroStrategy
- Tableau
- Power BI
- Looker
Certification
- AWS Certified Cloud Practitioner® - AWS -2025
- AWS Certified Solution Architect - Professional - AWS - 2021
- MicroStrategy Certified Platform Administrator (CPA) - MicroStrategy -2012
- PSPO (Professional Scrum Certified Product Owner) - Scrum.org -2021
- Professional Scrum Master - Scrum.org -2021
Timeline
Manager - Information Services Delivery
Insurance Corporation of British Columbia (ICBC)
03.2025 - Current
Senior Manager - Enterprise Data Management (Governance & Engineering)
Albertsons Companies
05.2022 - 01.2025
Architect - (CECL, ALLL, Enterprise Credit Risks & Compliance) - Enterprise Data Platforms
PCBB
06.2019 - 01.2022
Deputy Manager - Strategic Retail Accounts- Business Intelligence & Data Platforms
Infocepts
06.2018 - 01.2019
Information and Data Tech Specialist - Contract
Capital Blue Cross
02.2018 - 02.2018
Data Platforms , Strategic Accounts , BI Systems and Platform Architecture Lead for BI Center of Excellence
MicroStrategy
05.2013 - 02.2018
Senior Associate Projects (Technical Lead)
Cognizant
01.2012 - 05.2013
Senior Software Engineer - Data, BI and Analytics
IBM
06.2011 - 08.2012
Senior Project Engineer
Wipro
07.2010 - 06.2011
Software Engineer
RS Software
08.2007 - 07.2010
Project Intern
RS Software
03.2007 - 08.2007
Designer
03.2004 - 03.2007
Masters of Computer Application ( Computer Science) - Computer Science
West Bengal University of Technology
Bachelor of Computer Application - Computer Science
Visva Bharati
Similar Profiles
Maharshi PandyaMaharshi Pandya
Driver Examiner 2 at Insurance Corporation Of British Columbia (ICBC)Driver Examiner 2 at Insurance Corporation Of British Columbia (ICBC)
Babatunde RahmanBabatunde Rahman
Senior Business Analyst at People CorporationSenior Business Analyst at People Corporation
Nima KhalighiNima Khalighi
Claims Adjuster - CSA at ICBC (Insurance Corporation of British Columbia)Claims Adjuster - CSA at ICBC (Insurance Corporation of British Columbia)
Darryl L. MarkDarryl L. Mark
Associate Administrator Information Services, Information Services Manager, Senior Network Architect at El Centro Regional Medical CenterAssociate Administrator Information Services, Information Services Manager, Senior Network Architect at El Centro Regional Medical Center
DiAnna HarrisonDiAnna Harrison
Senior Information Technology (IT) Project Manager Network Support Services and Program Risk Manager at IntelliDyne, LLCSenior Information Technology (IT) Project Manager Network Support Services and Program Risk Manager at IntelliDyne, LLC