Hayley Nanyange
Winnipeg,MB
Summary
Motivated server/ hostess with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable server/hostess successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Kenjis
01.2022 - 04.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Education
Bachelor Of Science - Biological Sciences
University of Manitoba
Winnipeg, MBSkills
- Adaptable and Flexible
- White Glove Service
- Servsafe Certified
- Table Setting Arrangements
- Transactions and Cash Handling
- Order Accuracy and Delivery
- Workflow Coordination
- Guest Seating
- Price Memorization
- Billing and Payment Processing
Certification
Smartchoice certification
Languages
English
Full Professional
Timeline
Server
Kenjis
01.2022 - 04.2023
Bachelor Of Science - Biological Sciences
University of Manitoba
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