Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Hayley Bowdery

Bradford,ON

Summary

Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take a dedicated career as Omni Team Lead to the next level.

Overview

1
1
year of professional experience

Work History

Sales Senior - Home Theatre

Best Buy
07.2023 - Current
  • Regularly met or exceeded sales targets, contributing significantly to the overall revenue growth of the organization.
  • Developed sales strategy to meet established sales objectives.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Resolved problems, improved operations and provided exceptional service.
  • Proven ability to learn quickly and adapt to new situations.
  • Motivated the team with a positive attitude.
  • Utilized tools to keep team up to date with their knowledge.
  • Crossed trained departments.

Home Solutions - Full Time

Best Buy
10.2022 - 07.2023
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Further enhanced my problem solving skillset while resolving customer issues and concerns.
  • Strengthened my leadership skills by taking on more responsibilities at a senior level.
  • Help the team stay motivated by coming up with effective plans daily to meet sales goals.
  • Developed valuable interpersonal skills by helping with MARS service issues, RIP exchanges and returns, and turning detractors into promoters.

Education

Certificate - Personal Support Worker

Barrie Learning Center
Barrie, Canada
06.2020

Bachelor of Science - Forensic Science

Trent University
Peterborough, ON
04.2019

High School Diploma -

Holy Trinity Catholic High School
Simcoe, ON
06.2018

Skills

  • Time Management
  • Teamwork and Collaboration
  • Critical Thinking
  • Organization
  • Leadership
  • Multitasking
  • Good at applying feedback
  • Patient
  • Product and service knowledge
  • Exceptional people skills

Accomplishments

  • Awarded Blue Shirt of the month for my hard work in sales and team collaboration (2023)
  • Won the Miss World Ontario pageant and made top 8 in the Miss World Canada pageant (2020)
  • Received french language award in high school (2018)
  • Ontario Scholar (2018)

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Sales Senior - Home Theatre

Best Buy
07.2023 - Current

Home Solutions - Full Time

Best Buy
10.2022 - 07.2023

Certificate - Personal Support Worker

Barrie Learning Center

Bachelor of Science - Forensic Science

Trent University

High School Diploma -

Holy Trinity Catholic High School
Hayley Bowdery