Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take a dedicated career as Omni Team Lead to the next level.
Overview
1
1
year of professional experience
Work History
Sales Senior - Home Theatre
Best Buy
07.2023 - Current
Regularly met or exceeded sales targets, contributing significantly to the overall revenue growth of the organization.
Developed sales strategy to meet established sales objectives.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Skilled at working independently and collaboratively in a team environment.
Resolved problems, improved operations and provided exceptional service.
Proven ability to learn quickly and adapt to new situations.
Motivated the team with a positive attitude.
Utilized tools to keep team up to date with their knowledge.
Crossed trained departments.
Home Solutions - Full Time
Best Buy
10.2022 - 07.2023
Exercised leadership capabilities by successfully motivating and inspiring others.
Further enhanced my problem solving skillset while resolving customer issues and concerns.
Strengthened my leadership skills by taking on more responsibilities at a senior level.
Help the team stay motivated by coming up with effective plans daily to meet sales goals.
Developed valuable interpersonal skills by helping with MARS service issues, RIP exchanges and returns, and turning detractors into promoters.
Education
Certificate - Personal Support Worker
Barrie Learning Center
Barrie, Canada
06.2020
Bachelor of Science - Forensic Science
Trent University
Peterborough, ON
04.2019
High School Diploma -
Holy Trinity Catholic High School
Simcoe, ON
06.2018
Skills
Time Management
Teamwork and Collaboration
Critical Thinking
Organization
Leadership
Multitasking
Good at applying feedback
Patient
Product and service knowledge
Exceptional people skills
Accomplishments
Awarded Blue Shirt of the month for my hard work in sales and team collaboration (2023)
Won the Miss World Ontario pageant and made top 8 in the Miss World Canada pageant (2020)
Received french language award in high school (2018)
Volunteer - Camp Councilor in Training at Town of Bradford -West GwillimburyVolunteer - Camp Councilor in Training at Town of Bradford -West Gwillimbury