Haylee Doyle
Delhi,ON
Summary
Dedicated and results-driven Customer Service Professional with four years of experience in providing exceptional service in diverse work environments. Skilled in multitasking, cash handling and maintaining interpersonal relationships. Proficient in handling various customer inquiries, resolving issues promptly, and ensuring customer satisfaction. Seeking to leverage expertise and passion for customer service to deliver outstanding experiences and drive business success.
Overview
4
4
years of professional experience
3
3
Certifications
1
1
Language
Work History
Server / Bar
The Port House
12.2023 - 02.2024
- Increased sales significantly by upselling higher-end products to customers.
- Checked guests' identification before serving alcoholic beverages.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Bartender
The Norfolk Tavern
05.2023 - 11.2023
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Adhered to laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights, and weekends.
FOH Manager
N9NA's Hamburger Restaurant
10.2021 - 12.2022
- Elevated team performance with addressing areas of improvement and promoting best practices.
- Developed unique events and special promotions to drive sales.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Performed cash handling activities and secured nightly bank deposits.
Education
High School Diploma -
Holy Trinity Catholic High School
Simcoe, ON 05.2001 -
Skills
Guest Engagement
undefinedCertification
Cannsell - Ontario
Timeline
Cannsell - Ontario
03-2024
Server / Bar
The Port House
12.2023 - 02.2024
Bartender
The Norfolk Tavern
05.2023 - 11.2023
Smart Serve - Ontario
02-2023
FOH Manager
N9NA's Hamburger Restaurant
10.2021 - 12.2022
Pro-Serve - Alberta
06-2021
High School Diploma -
Holy Trinity Catholic High School
05.2001 -
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