Summary
Overview
Work History
Education
Skills
Timeline
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Haylee Sohajda

Edmonton,AB

Summary

Energetic Sales Representative offering success identifying prospects and converting leads into customers. Great communication skills to understand client needs and close sales. Achievements include expanding customer base and bringing in new sales revenue, excellent customer service, research and conflict resolution skills.

Overview

5
5
years of professional experience

Work History

Lifestyle Consultant

Massage Heights
01.2023 - Current
  • Enhanced customer satisfaction with personalized service, understanding individual needs, and offering appropriate membership plans.
  • Completed presentations for prospective members to demonstrate the value of joining the organization.
  • Reduced no-show rates by consistently following up with clients prior to their scheduled appointments.
  • Optimized available time slots by proactively identifying opportunities to fill cancellations or last-minute openings.
  • Provided excellent customer service through attentive and active listening, empathetic communication, and efficient problem-solving during the sales process.
  • Handled cash transactions securely, maintaining accurate cash drawer balances and preventing losses due to errors.

Membership Sales Representative

Crunch Fitness Canada
05.2019 - 12.2022
  • Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
  • Achieved monthly sales goals by promoting benefits and enrolling new clients.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
  • Used consultative sales approach to understand and meet customer needs.
  • Set up appointments with potential and current customers to promote services.
  • Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
  • Trained and mentored new sales representatives.

Education

Practical Nurse

NorQuest College
Edmonton, AB
2026

High School Diploma -

Jasper Place School
Edmonton, AB
06.2022

Skills

  • Understanding Customer Needs
  • Membership Registrations
  • Facility Tours
  • Lead Follow-Up
  • Referral Generation
  • Customer Service and Assistance
  • Teamwork and Collaboration
  • Appointment Scheduling

Timeline

Lifestyle Consultant

Massage Heights
01.2023 - Current

Membership Sales Representative

Crunch Fitness Canada
05.2019 - 12.2022

Practical Nurse

NorQuest College

High School Diploma -

Jasper Place School

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Haylee Sohajda