Summary
Work History
Education
Skills
Languages
Timeline
Generic

Hayeon Dada Muswa

Montreal,QC

Summary

I thrive in dynamic environments where collaboration, problem-solving, and attention to detail are key. I enjoy connecting with others, building strong relationships, and finding creative solutions to challenges. At the same time, I take pride in ensuring that projects are completed with precision and efficiency. Whether it’s supporting a team, exploring new opportunities, or making sure everything runs smoothly, I bring a proactive and balanced approach to my work.

Work History

Business to Costumer

AIESEC
02.2025 - Current


  • Promoted positive brand representation through accurate portrayal of company-owned characters for marketing purposes.
  • Communicated effectively with customers to address inquiries about products, services, or company's policies.
  • Collaborated with colleagues to ensure seamless customer service.
  • Delivered timely responses to customer inquiries via phone or email communication channels.
  • Educated customers on product features and benefits, guiding them towards informed decisions.

Assistant Outreach Coordinator

ACSiON-Concordia
01.2025 - Current
  • Developed partnerships with relevant stakeholders, strengthening the organization''s presence in the community.
  • Monitored progress towards outreach goals regularly, making adjustments as needed to ensure continued success of initiatives.
  • Empowered team members to take ownership of their roles in outreach activities, promoting a sense of responsibility and commitment to the organization''s mission.
  • Improved access to resources for underprivileged communities by connecting them with essential services offered by partner agencies.
  • Collaborated with interdisciplinary teams to develop comprehensive plans for addressing community needs.
  • Pursued quarterly growth targets through strong leadership, analysis, problem-solving, team building, and coaching.
  • Coordinated large-scale events that showcased the organization''s mission and services, attracting new supporters and raising awareness about key issues.
  • Conducted workshops and training sessions for staff and volunteers, increasing their knowledge of community resources and best practices in outreach.
  • Increased community engagement by organizing outreach events and coordinating with local organizations.
  • Partnered with local organizations to expand access to social and community services.

Education

Bachelor of Arts - Political Science

Concordia University
Montreal, None
05-2027

Minor - Human Relations

Concordia University
Montreal, None
05-2026

Skills

  • Networking enthusiast
  • Event coordination
  • Database management
  • Community engagement
  • Community outreach
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Multitasking Abilities
  • Excellent communication
  • Active listening
  • Public relations
  • Interpersonal skills
  • Analytical thinking

Languages

English
Professional Working
French
Native or Bilingual

Timeline

Business to Costumer

AIESEC
02.2025 - Current

Assistant Outreach Coordinator

ACSiON-Concordia
01.2025 - Current

Bachelor of Arts - Political Science

Concordia University

Minor - Human Relations

Concordia University

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Hayeon Dada Muswa