Summary
Overview
Work History
Education
Skills
Timeline
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ANDREA SUSAN EVANS

Caledonia,Ontario

Summary

Established Account Executive gifted at lead generation and resolving customer issues. Demonstrated track record of building relationships with clients and manage successful sales campaigns. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to learn new responsibilities to expand skills and knowledge within Cogeco.

Overview

10
10
years of professional experience

Work History

Business Solutions – Account Executive

Cogeco Connexion
05.2018 - Current


  • Assists with other departmental requests as required and performs special projects as assigned
  • Develop Profitable Business Cases to expand Network while managing Profits and Loses of Designated Territory
  • Strong interpersonal skills with a winning customer service attitude
  • Attend networking events to build relationships and identify sales opportunities.


Business Solutions - Inside Sales

Cogeco Connexion
05.2016 - 05.2018
  • Contributed to annual sales offering 110% in personal sales for F17
  • Managed wide variety of customer service and administrative tasks to resolve customer inquiries quickly and efficiently
  • Effectively communicated and supported Sales, Marketing and Administrative teams on a daily basis
  • Conducted peer coaching sessions and organized new hires for success
  • Organized and edited training manuals and multimedia visual aids related to Cogeco University.

Customer Service Representative - Sales

Cogeco Cable
05.2014 - 05.2016
  • Developed a reputation as an efficient Representative with high levels of accuracy
  • Company representative at Home Shows to promote product and enhance customer experiences
  • Peer Coached new and existing employees following ENGAGE procedures
  • Collaborated with Management and Co-workers regarding marketing material, employee engagement surveys and Compass project
  • Ensured superior customer experience by addressing customer inquiries, demonstrating empathy and resolving problems on the spot.

Education

Early Childhood Education -

Niagara College Canada, Welland Campus
Welland, ON
01.2007

Skills

  • Dedicated team player
  • Adept multi-tasker
  • Networking enthusiast
  • Highly Professional demeanor
  • Quick learner
  • Competent with Word Excel and Google Suites
  • Detail-oriented
  • Superior organizational skills
  • Strong client relations

Timeline

Business Solutions – Account Executive

Cogeco Connexion
05.2018 - Current

Business Solutions - Inside Sales

Cogeco Connexion
05.2016 - 05.2018

Customer Service Representative - Sales

Cogeco Cable
05.2014 - 05.2016

Early Childhood Education -

Niagara College Canada, Welland Campus

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ANDREA SUSAN EVANS