Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hassan Jeha

Montreal

Summary

Expert in client communication and appointment scheduling, consistently improving patient satisfaction. Proven ability to prioritize tasks and resolve issues efficiently.

Overview

7
7
years of professional experience

Work History

Dental Front Receptionist

Centre Dentaire Aoude
01.2024 - Current
  • Greeted patients, scheduled appointments, and managed multi-line phone system
  • Verified insurance coverage and processed billing and claims efficiently
  • Collected payments, explained treatment plans, and handled front desk transactions
  • Dentonovo

Call Center Dialer

Prime CS
03.2018 - 02.2024
  • Handled high-volume outbound calls using a dialer systems to reach potential customers
  • Promoted products/services, effectively converting leads into bookings or sales
  • Scheduled appointments and followed up with clients to confirm or reschedule as needed

Education

Certificate - Cyber Security

HEC
Montreal
12-2025

High School Diploma -

Pierre Laporte
Montreak
06-2018

Skills

  • Work prioritization
  • Problem-solving skills
  • Listening skills
  • Decision-making
  • Client communication
  • Scheduling appointments
  • Appointment scheduling
  • Initiative-taking

Languages

English
Full Professional
French
Native or Bilingual
Arabic
Full Professional

Timeline

Dental Front Receptionist

Centre Dentaire Aoude
01.2024 - Current

Call Center Dialer

Prime CS
03.2018 - 02.2024

Certificate - Cyber Security

HEC

High School Diploma -

Pierre Laporte

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Hassan Jeha