Marie Dulay
EDMONTON
Summary
Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
2027
2027
years of professional experience
5
5
years of post-secondary education
Work History
Assistant Store Manager
Goodwill Industries of Alberta
EDMONTON
07.2014 - Current
- Assisted in daily store operations and staff management.
- Coordinated employee schedules and training programs for new hires.
- Oversaw inventory management and stock replenishment processes.
Supervisor
Timhorton
EDMONTON
01.2011 - 03.2014
- Supervised daily operations ensuring efficient service delivery and compliance with standards.
- Trained and mentored staff on customer service best practices and procedures.
- Managed inventory levels to ensure availability of products for customers.
Medical Receptionist
Foot clinic
EDMONTON
- Greeted patients and managed front desk operations at a busy foot clinic.
- Scheduled appointments and maintained accurate patient records in the system.
- Collected patient information and verified insurance details for billing purposes.
Education
Graduate Certificate - Medica Office Assistant
Medical Reception College
EDMONTON, AB 03.2017 - 07.2017
Bachelor of Science - Education
Pangasinan State University
EDMONTON, AB 03.2003 - 03.2008
Skills
- Staff management
- Inventory control
- Employee training
- Customer service
Timeline
Graduate Certificate - Medica Office Assistant
Medical Reception College
03.2017 - 07.2017
Assistant Store Manager
Goodwill Industries of Alberta
07.2014 - Current
Supervisor
Timhorton
01.2011 - 03.2014
Bachelor of Science - Education
Pangasinan State University
03.2003 - 03.2008
Medical Receptionist
Foot clinic