Hasanpreet Kaur Ratol
Vancouver,Canada
Summary
Detail-oriented Medical Office Assistant with over three years of experience supporting physicians and patients in a busy clinical environment. Experienced in electronic medical records (EMR), patient intake, appointment coordination, and medical documentation. Known for maintaining strict patient confidentiality, delivering professional front desk service, and supporting efficient clinic operations in fast-paced healthcare settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Dr. Toor IME Clinic
Vancouver, BC
12.2022 - Current
- Schedule, coordinate, and confirm daily patient appointments for physicians.
- Prepare and format electronic medical reports, assessments, and correspondence.
- Assist patients with completing intake forms and medical history documentation.
- Maintain confidential patient records in EMR systems according to clinic policies.
- Provide professional front desk service and respond to patient inquiries.
- Support efficient clinic workflow by coordinating administrative and clinical tasks.
Education
Business Management
BCIT
Burnaby, BC01-2020
Skills
- Electronic Medical Records (EMR) systems
- Patient scheduling and appointment coordination
- Medical documentation and transcription formatting
- Patient intake and medical history documentation
- Insurance verification and patient file management
- Front desk reception and patient communication
- Confidential medical record handling (privacy compliance)
- Multilingual communication: English, Hindi, Punjabi
ADDITIONAL QUALIFICATIONS
Languages: English, Hindi, Punjabi
Certification
- Class 5 Driver’s Licence
- Security Officer Licence – Mahadev Security (2021)
Timeline
Medical Office Assistant
Dr. Toor IME Clinic
12.2022 - Current
Business Management
BCIT