Summary
Work History
Education
Skills
Timeline
Generic

Harvinder Kour

Hamilton,ON

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Restaurant Waitress

Ritesh R. Prasad, MD
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Costumer Service

Priyanka
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.Managed over 50 customer calls per day.' or, "Increased sales by 10%".
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Warehouse Worker

Suraj Khana
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.

Education

High School Diploma -

Mohawk College of Applied Arts And Technology
Hamilton, ON
04.2025

Skills

  • 1 Communication Skills: Friendly, interact easily with others and become a friend
  • 2 Teamwork: Excellent team player and willing to collabarate with people of different backgrounds
  • 3 Reliability: Punctual person who meets deadline on time
  • 4 Organized: Excellent planning skills and multitasking when needed
  • 5 Hardworking: Work with passion and dedication
  • 6 Quick learner: Have curiosity to learn new things

Timeline

Restaurant Waitress

Ritesh R. Prasad, MD

Costumer Service

Priyanka

Warehouse Worker

Suraj Khana

High School Diploma -

Mohawk College of Applied Arts And Technology
Harvinder Kour