Summary
Overview
Work History
Education
Skills
Certification
Volunteer
Timeline
Generic

Harveen Nijjar

Squamish,BC

Summary

Strategic-thinking individual experienced in successfully engaging employees and encouraging each to reach highest potential. Offering pleasant personality with expertise developing employee performance goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Housekeeping Attendant

Sandman Hotel & Suites
03.2023 - Current
  • Improved cleanliness and guest satisfaction by providing thorough and efficient housekeeping services.
  • Ensured a healthy environment for guests by adhering to strict sanitation standards in all cleaning tasks.
  • Demonstrated attention to detail in all cleaning tasks, resulting in consistently high-quality workmanship.
  • Collaborated with other departments to address maintenance issues, enhancing overall guest experience.

Department Manager

Hector Your Independent grocer
11.2022 - Current
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Developed empowering employee culture focused on equipping employees to independently meet customer needs.

Supervisor

Xmarket
05.2022 - 09.2022
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Conducted inventory analysis to determine optimal stock levels.
  • Liaised with store manager to set up visually appealing layout for store merchandise.
  • Answered product questions and assisted customers in selection and checkout.
  • Reviewed daily financial records and reports and identified deficiencies in need of attention.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
  • Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.

Store Associate

Xmarket
08.2021 - 05.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Logged reports, expenses, receipts, and sales in company database.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.

Registered Pharmacist

verma medicos
05.2019 - 05.2021
  • Recommended OTC devices or medication options to help mitigate individual symptoms.
  • Interpreted prescription orders, dispensed medications and counseled patients on drugs.
  • Interviewed, hired and trained staff, enabling business to serve more patients.

Education

MBA - Business Administration And Management

University Canada West
Vancouver, BC
09.2022

Bachelors of Pharmacy - Pharmacy

Chandigarh College of Pharmacy
India
05.2019

Skills

  • Inventory Management
  • Calm and Professional Under Pressure
  • Courteous with Strong Service Mindset
  • Developing Presentations and Reports
  • Computer Proficiency
  • Administrative Duties
  • Analyzing Profitability
  • Efficient and Detail-Oriented
  • Microsoft applications proficiency
  • Employee management
  • Training and Development

Certification

  • Food handler Certification Program, Canadian Institute of Food safety - September 27 2022- September 26 2027
  • Certified digital marketing associate, Graduate No. CA-UCW121902, Digital Marketing institute,
  • Google ads search certification, Google, Completion ID 112367134, Expires April 28, 2023
  • emergency first aid &CPR/AED level A, Canadian red cross - Expiry date 2026-11-16

Volunteer

PEER LEADER AT UNIVERSITY (July 2021- September 2022)


  • Supported and guided new international and domestic peer mentees by sharing my experiences and knowledge.
  • Facilitated new students settling into university life and their new city while getting the academic and personal support they need for academic success.
  • Empowered new peer mentees to find solutions to their own problems.
  • Hosted bi-weekly, 1-on-1 meetings with peer mentees.



Timeline

Housekeeping Attendant

Sandman Hotel & Suites
03.2023 - Current

Department Manager

Hector Your Independent grocer
11.2022 - Current

Supervisor

Xmarket
05.2022 - 09.2022

Store Associate

Xmarket
08.2021 - 05.2022

Registered Pharmacist

verma medicos
05.2019 - 05.2021

MBA - Business Administration And Management

University Canada West

Bachelors of Pharmacy - Pharmacy

Chandigarh College of Pharmacy

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Harveen Nijjar