Hartej Dhaliwal
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Background includes administrative, financial, and customer service experience. Knowledgeable about retail business processes and requirements. Advanced skills in POS systems. Detail-oriented Retail Merchandiser talented in monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Skillful in creatively conceptualizing and building artistic framework around any given assignment. Pays close attention to detail and creates displays which engage and intrigue.
Overview
2
2
years of professional experience
Work History
Cashier/Sales Associate
Home Hardware
07.2023 - 09.2023
- Cutting keys/ mixing paint cans
- Completing online orders
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
Server
Wendy's
02.2022 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Cariboo Hill Secondary School
Burnaby, BC06.2025
Mayfield Secondary School
06.2023
Cariboo Hill Secondary School
06.2021
Skills
Negotiation skills and effective oral communication
Able to lift up to 50 pounds
Quick to learn product knowledge
Knowledge in MS applications
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Time management skills
Cleaning and sanitizing
Reliability and punctuality
Written and verbal communication
Professionalism and Courtesy
Basic Math Competence
Product Knowledge
Accomplishments
- 05/2024, Above and Beyond award
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
- Trained and mentored 2 employees.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Availability
- Sunday: 9:45am-11:00pm
- Wednesday: 4:30pm-11:00pm
- Friday: 4:30pm-11:30pm
- Saturday: 9:00am-11:00pm
- Flexible schedule
Volunteer Experience
Mayfield Secondary School Library- Library Volunteer
- Shelved books
- Helped others find books
- Turned off computers and prepped work areas after someone leaves.
Caribou Hill Secondary School- Sound technician/Stage Manager
- Controlling all sound settings during plays and performances
- Controlling volume levels
- Managing equipment from performances before and after events
- Keeping track of every performance and partaking in managing rehearsals
Timeline
Cashier/Sales Associate
Home Hardware
07.2023 - 09.2023
Server
Wendy's
02.2022 - 09.2022
Cariboo Hill Secondary School
Mayfield Secondary School
Cariboo Hill Secondary School