Lilia Meryem Bouchahma
Toronto,Canada
Summary
Proactive and highly motivated, adaptable, and bilingual employee. Has strong work ethics and great interpersonal skills. Delivers excellent customer service and maintains positive customer relations.
Overview
2
2
years of professional experience
Work History
Cashier/Sales Associate
Loblaws
Toronto, Canada
02.2024 - Current
- Process customer purchases efficiently and accurately
- Handle cash, credit, debit, and digital payments
- Issue receipts, refunds, and exchanges
- Assist customers with product or pricing questions
- Assist customers with self-checkout
- Bag items efficiently and carefully
- Resolve customer complaints to uphold positive shopping atmosphere
- Collaborate with team members to streamline store operations during busy periods
- Organize and execute store events to boost customer engagement
Education
Undergraduate - Biology Major
Western University
London, Ontario06.2028
Secondary diploma - Pre-AP Program
Étienne-Brûlé High School
Toronto, Ontario06.2024
Skills
- Management and Leadership
- Good oral and written communication skills in French and English
- Problem-solving
- Innovative solutions
- Creativity
- Sociability
- Detail-oriented
- Teamwork and collaboration
- Organizational skills
- Resilience
- Quick learning
- Multi-tasking
- Eagerness to learn
Volunteer Experience
2023-2024 School Year | Communications Advisor (Student Council)
- Engage and connect with students to disseminate information about school events
- Collaborate with the council to convey ideas to the principal and facilitate their implementation
- Utilize creative and efficient methods to effectively communicate messages and information
- Actively listen to students' concerns and ideas, providing assistance and support when needed
April 2022 - May 2022 | Abu Huraira Center
Toronto, Ontario
- Supervision of children
- Customer service (serve guests)
- Provide assistance and help the guests
- Preparation of the menu and organization of the dinner
- Problem resolution
October 2021 – June 2022 | Let's be bilingual
Teaching French to children
Toronto, Ontario
- Prepare course material
- Respond to student needs
- Talk to parents and answer their questions as needed
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Timeline
Cashier/Sales Associate
Loblaws
02.2024 - Current
Undergraduate - Biology Major
Western University
Secondary diploma - Pre-AP Program
Étienne-Brûlé High School