Harsukhmanpreet Kaur
Halifax,NS
Summary
Dynamic administrative professional with a proven track record at Techno Brain Group, excelling in customer service and data entry. Adept at fostering client relationships and maintaining confidentiality, I leverage strong computer skills and time management to enhance operational efficiency and deliver exceptional support. Committed to promoting a positive work environment.
Overview
5
5
years of professional experience
Work History
Food Supervisor
Tim Hortons
Halifax, NS
02.2023 - Current
- Supervised daily food preparation and service operations to ensure high-quality standards.
- Trained and mentored staff on food safety protocols and operational procedures.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
- Implemented process improvements that enhanced workflow efficiency in kitchen operations.
- Ensured compliance with health regulations and conducted regular safety audits.
Administrative Assistant
Techno Brain Group
India
01.2020 - 06.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Insurance Customer Service Representative
ManTech
India
01.2020 - 04.2020
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
- Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
- Responded to customer requests for products, services, and company information.
- Processed insurance policy cancellations and renewals quickly to meet call time targets.
Education
Post-Baccalaureate Diploma - Business Management
Cape Breton University
Sydney, NS12.2024
Bachelor Of Commerce - Accounting And Finance
Punjab University
Chandigarh04.2020
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Customer and client relations
- Computer proficiency
- Documentation and recordkeeping
Languages
English
Professional Working
Timeline
Food Supervisor
Tim Hortons
02.2023 - Current
Administrative Assistant
Techno Brain Group
01.2020 - 06.2022
Insurance Customer Service Representative
ManTech
01.2020 - 04.2020
Post-Baccalaureate Diploma - Business Management
Cape Breton University
Bachelor Of Commerce - Accounting And Finance
Punjab University