HARSHVIR KAUR

• Participates in and adheres to continuous quality improvement standards.
• Serves meals in the dining room to residents and guests.
• Ensures that the proper dietary restrictions are followed for residents. Helps to meet residents’ personal preferences.
• Utilizes a point of sale system for guest and resident meals.
• Portions desserts, appetizers, and meals for serving in the dining room as well as serves snacks.
• Provides assistance to the cook in the preparation of food and assembly of salad/sandwich plates, as assigned.
• Complies with infection control processes and protocols as directed, e.g. outbreak management.
• Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System/Globally Harmonized System. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills.

• Staff Management: Supervising team members, including scheduling shifts, training new employees, and ensuring everyone follows company policies and standards.
• Customer Service: Ensuring high levels of customer satisfaction by addressing complaints, assisting with customer queries, and ensuring the service is quick and efficient.
• Inventory Control: Managing inventory levels, placing orders for supplies, checking deliveries, and ensuring stock rotation to minimize waste.
• Sales and Cash Handling: Overseeing cash registers, managing daily sales reports, handling cash discrepancies, and ensuring secure cash handling procedures are followed.
• Training and Development: Providing ongoing training to staff on Subway protocols, new menu items, promotions, and customer service techniques.

Helping clients with bathing, grooming, dressing, and toileting
Mobility support: assisting with walking, transferring from bed to chair, etc.
Feeding assistance and monitoring dietary needs
Reminding clients to take medications
Assisting with medications if delegated by a nurse (as per agency or provincial scope)
Monitoring for side effects or changes in condition
Provide daily care and support, enhancing household efficiency and well-being.
Develop personalized care plans to improve client satisfaction.
Implement safety protocols, ensuring a secure environment for all residents.
Coordinate with healthcare professionals to optimize client health outcomes.
Provided compassionate care and support to individuals, fostering a nurturing environment that improved overall well-being.
Working closely with nurses, supervisors, and other staff to provide quality care.

• Providing care and support to residents while promoting their independence by assisting residents with activities of daily living (ADLs), such as bathing, dressing, grooming, toileting, and mobility.
• Helping with continence care, including changing incontinence products if needed.
• Reporting any medication-related concerns to nurses or supervisors.
• Monitoring dietary restrictions and ensuring proper nutrition and hydration.
• Observing residents for any changes in physical or mental health and reporting concerns.
• Engaging residents in conversations and social activities.
• Encouraging participation in recreational programs and outings.
• Helping with light housekeeping tasks such as making beds, tidying rooms, and doing laundry.
• Reporting incidents, changes in health, or concerns to supervisors or nurses.

• Assisted residents with activities of daily living, enhancing their comfort and independence.
• Handled specialized equipment, mechanical lifts, wheelchairs, and walkers.
• Communicate with cognitively impaired clients.
• Communicate with the Health Care Team/Interdisciplinary team.
• Conducted daily paperwork for thorough patient documentation and effective communication with health care team.
• Implemented shift plan and coordinated care staff duties to ensure smooth operations.
• Work closely and communicate regularly with family members and faculty departments such as recreation staff and housekeeping staff.
• Complete shift duties on time.