Harshpreet Singh Ghotra
Brampton
Summary
Results-driven and detail-oriented professional with extensive knowledge and experience in healthcare
security. Proven ability to implement and enforce security measures, manage emergency situations, and
collaborate with healthcare staff to ensure a secure environment for patients, visitors, and employees.
Adept at utilizing advanced surveillance systems and staying current with evolving security trends.
Overview
5
5
years of professional experience
Work History
Patrol Officer
Etobicoke General Hospital, Paladin Security
04.2023 - Current
- De-escalated conflicts using verbal and physical techniques
- Identified security issues with foot patrols of building and grounds
- Patrolled public areas regularly to detect and resolve unsafe conditions
- Contributed to total building security, effectively distributing resources to cover all access points and building areas
- Defused conflicts and security issues through effective de-escalation and crisis management techniques.
Security Guard
GardaWorld Security
12.2022 - 03.2023
- Collaborate in a small teams in training new staff, part-time and on call staff.
- Collaborate with CBSA and other professionals to handle with client case information, bonds, and respond to general inquires in an great effective manner
- Ensure compliance with company and federal requirements for all performed work.
- Monitor clients in living accommodations
- Escort clients around the facility
Package Handler
FedEx:Ground
09.2021 - 03.2022
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Dispatcher
City Taxi Care
07.2019 - 03.2020
- Oversee the route of field units and track delivery status of products.
- Assess the situation and prioritize calls.
- Receive and answer calls from customers
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Maintained updated and detailed records of calls in physical and electronic database.
Education
Bachelor of Commerce -
Ryerson University
08.2024
High School Diploma -
Frederick Banting Secondary School
06.2020
Skills
- Emergency First Aid & CPR
- Mental Health First Aid Training
- Applied Suicide Intervention Skills Trained
- Physical Restraint Training
Languages
Fluent in English
Punjabi
Hindi
Urdu
Skills
- Time and project management abilities
- Critical thinking and communication skills
- Attention to detail and organizational skills
- Analytical and negotiating abilities
- Creative thinking and problem-solving abilities
- Leadership and interpersonal skills
Timeline
Patrol Officer
Etobicoke General Hospital, Paladin Security
04.2023 - Current
Security Guard
GardaWorld Security
12.2022 - 03.2023
Package Handler
FedEx:Ground
09.2021 - 03.2022
Dispatcher
City Taxi Care
07.2019 - 03.2020
Bachelor of Commerce -
Ryerson University
High School Diploma -
Frederick Banting Secondary School
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