Summary
Overview
Work History
Education
Skills
Languages
Timeline
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HARSHKUMAR PATEL

Brantford,CANADA

Summary

Hardworking Store Manager with demonstrated record of achieving store goals. Keeps customers satisfied by empowering employees with knowledge and skills to meet needs and deliver exceptional service. Meets profit targets by expertly marketing store, promoting products and controlling costs. Dedicated to optimization and growth.

Overview

4
4
years of professional experience

Work History

STORE DEALER

Circle K
11.2022 - 10.2023

STORE MANAGER

Petro-Canada
01.2020 - 10.2022
  • Set performance expectations for employees and implemented improvement plans to reach targets
  • Promoted team-oriented culture with common sales, service and productivity goals
  • Monitored store inventory levels and ordered Store items accordingly
  • Directed and maintained store merchandising standards to present organized and engaging in-store experience
  • Established customer relationships to generate more business, maintain store profitability and expand brand loyalty
  • Set up promotional displays to highlight new products and special offers
  • Analyzed store reports to evaluate performance, increase sales and reduce controllable expenses
  • Reviewed online customer reviews and comments to locate needed store improvements
  • Developed employee strengths to improve engagement and remain competitive
  • Interacted with customers on sales floor to build rapport and offer product expertise.

GAS STATION ATTENDANT

Petro-Canada
06.2019 - 12.2019
  • Assisted customers with in-store sales for gasoline and convenience items, including drinks, candies and snacks
  • Opened and stocked merchandise on shelves and in display cases
  • Monitored customers to identify potential criminal activities and prevent store losses
  • Checked restrooms regularly and handled cleaning needs to keep spaces fresh for customers
  • Used cash register or POS system to compute accurate sales prices for purchase transactions
  • Swept floor, collected trash and wiped down counters to maintain professional store
  • Delivered friendly and personable customer service
  • Ordered, restocked and organized back-end supplies and sales merchandise.

Education

BACHELORS OF PHYSIOTHERAPY - HEALTH AND MEDICAL -

JG College Of Physiotherapy
Ahmedabad, Gujarat
09.2018

Skills

  • Performance optimization
  • Staff management
  • Loss prevention
  • Inventory control
  • Customer service management
  • Employee training
  • Process improvements
  • Team building and leadership
  • Sales oversight
  • Staff hiring
  • Time management
  • Team Worker
  • Punctual
  • Store safety
  • Store operations

Languages

English, Advanced
Hindi, Native
Gujarati

Timeline

STORE DEALER

Circle K
11.2022 - 10.2023

STORE MANAGER

Petro-Canada
01.2020 - 10.2022

GAS STATION ATTENDANT

Petro-Canada
06.2019 - 12.2019

BACHELORS OF PHYSIOTHERAPY - HEALTH AND MEDICAL -

JG College Of Physiotherapy
HARSHKUMAR PATEL