Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Harshitha Reddy Arjula

Montreal

Summary

A results-driven management professional with strong background in overseeing departmental functions and driving team success. Known for fostering collaborative work environments and adapting to evolving business needs. Possesses excellent leadership and organizational skills, ensuring consistent achievement of departmental goals.

Overview

8
8
years of professional experience

Work History

OMNI Department Manager

Walmart
01.2022 - Current
  • Ensuring a high level of customer service while making sure task completion
  • Leading the team to complete the task and the reach the daily goal
  • Contributes to a safe, Clean and procedures, including the completion of spark app checklist and ensuring displays and fixtures are secure and free of debris
  • Review, follow-up and action any opportunities on key OMNI metric-presubs, FTPR, CSAT etc
  • Delegate, assist and follow up on completion of daily OMNI activities
  • Developed leadership skills among team members to promote internal advancement.

Cashier

Marche Vie En Vert
07.2020 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Air Traffic Controller/navigator

Hindustan Aeronautics Limited
01.2018 - 01.2019
  • Worked on various radars and checked for proper functionality
  • Controlled air traffic
  • Navigated the aircraft for landing and takeoff

Content writer

Compose corner
01.2017 - 01.2018
  • Created various written materials for websites
  • Search Engine optimization

Education

post-diploma - Computer networks and security

ISI, L'institut Supérieur D'Informatique
Montreal, QC
01.2021

Bachelor’s degree - Electronics & Communication Engineering

KSIT
01.2018

Skills

  • TCP/IP
  • LAN
  • Operating system Windows server (2008,2016,2012)
  • CentOS
  • Infrastructure Configuration of Network Router
  • Switches
  • Clusters
  • Virtualization VMware
  • Security Firewall
  • VPN
  • Proxy
  • Incident and risk management
  • Customer service
  • Staff management
  • Team leadership
  • Team supervision
  • Problem-solving
  • Training and mentoring
  • Task delegation
  • Decision-making
  • Goals and performance
  • Work planning and organization
  • Coaching and mentoring

Languages

English
Native or Bilingual
French
Limited Working
Hindi
Full Professional

Timeline

OMNI Department Manager

Walmart
01.2022 - Current

Cashier

Marche Vie En Vert
07.2020 - 02.2022

Air Traffic Controller/navigator

Hindustan Aeronautics Limited
01.2018 - 01.2019

Content writer

Compose corner
01.2017 - 01.2018

Bachelor’s degree - Electronics & Communication Engineering

KSIT

post-diploma - Computer networks and security

ISI, L'institut Supérieur D'Informatique

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Harshitha Reddy Arjula