HARSHDEEP SANDHU
Medicine Hat,Canada
Summary
Experienced and dedicated IT professional with a robust background in networking and cybersecurity. I thrive on solving complex challenges and am deeply passionate about leveraging technology to drive organizational success. Seeking a role where I can apply my expertise in maintaining secure systems and networks, contributing to the advancement of a forward-thinking company.
Overview
3
3
years of professional experience
Work History
Sales Associate (Mobilist)
The Mobile Shop
06.2023 - Current
- Assisted customers with phone troubleshooting and configuration of devices
- Managed software updates and resolved connectivity issues
- Provided technical support for various mobile devices and operating systems
Customer Service Manager (CSM)
Walmart
10.2021 - 11.2023
- Obtain the ability to lead and work with the team to succeed in a common goal
- Accepted cash and credit payments, issued receipts, and provided change
- Provide additional information regarding new items
Education
Information Technology - Network Administration
Medicine Hat College
Medicine Hat, AB04.2024
Skills
- Software Development Life Cycle (SDLC) Process
- Software Quality Assurance (SQA) Process
- SQL
- C#
- HTML
- CSS
- Bootstrap
- DNS and DHCP Configuration
- Hyper-V
- Bug Life Cycle
- Bug Logging
- Tracking & Reporting
- Test Execution
- Powershell Automation
- Technical Specification Analysis
- Server Management
- Cybersecurity Fundamentals
Languages
English
Hindi (Native Language)
Punjabi (Native Language)
References
- Steve Letkeman, IT Program Coordinator, 403-504-2257, sletkeman@mymhc.ab.ca
- Christine Deering, Instructor, 403-580-0325, cdeering@mymhc.ab.ca
- Tammy Rozander, Walmart Manager, 403-977-0558
Timeline
Sales Associate (Mobilist)
The Mobile Shop
06.2023 - Current
Customer Service Manager (CSM)
Walmart
10.2021 - 11.2023
Information Technology - Network Administration
Medicine Hat College
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