Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Harshdeep Kaur

Calgary,Alberta

Summary

Dynamic and results-driven over 2 years of hands-on experience in customer service and team leadership. Adept at managing teams, fostering a positive work environment, and driving operational efficiency. Proven ability to handle high-pressure situations, resolve customer concerns, and implement systems to enhance productivity and service quality.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Early Childhood Educator

Blum Academy Childcare
10.2024 - 02.2025
  • Supported children with special needs, creating customized learning strategies to accommodate various abilities.
  • Maintained and fostered positive and constructive interactions with staff, families, and children.
  • Boosted children''s social skills development through group projects and collaborative games.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Communicated with parents and other staff about student progress.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
  • Strengthened parent-teacher relationships through consistent communication, increasing parental involvement in the educational process.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Contributed to staff meetings and professional learning communities, sharing insights and strategies for continuous improvement of teaching practices.
  • Collaborated with colleagues on curriculum development, sharing best practices to improve overall instruction quality across the school.

Daycare Assistant

Willowbrae childcare
07.2024 - 09.2024
  • Cared for children, ensuring their safety and well-being.
  • Planned and supervised fun and educational activities.
  • Helped with meals, nap time, and hygiene routines.
  • Maintained a clean and safe environment.
  • Communicated with parents about children’s activities and progress.

Supervisor

Liquor Store
01.2023 - 09.2024
  • Managed daily store operations and ensured a clean, organized shopping environment.
  • Supervised a team of over 5 employees, including hiring, training, and performance reviews.
  • Resolved customer issues and maintained high service standards.
  • Handled inventory, restocking, and cash management.

Team Member

Taco Bell
02.2023 - 09.2023
  • Ensured excellent customer service.
  • Trained new employees on food prep and customer care.
  • Handled inventory, monitored stock to avoid shortages.
  • Resolved customer complaints quickly to maintain satisfaction.
  • Managed cash handling and store opening/closing procedures.
  • Ensured the store followed food safety and health regulations.

Education

Education Assistant Diploma - Inclusive Education Support Worker

Portage collage CIOT
Calgary, AB

Skills

  • Excellent verbal and written communication
  • Strong organizational and multitasking abilities
  • Team Leadership & Development
  • Customer Relations Management
  • Conflict Resolution & Mediation
  • Performance Optimization
  • Strategic Planning & Implementation
  • Cross-functional Collaboration
  • Time & Resource Management
  • CRM Software
  • MS Office Suite
  • Data Analysis & Reporting
  • Scheduling & Workforce Management Tools
  • Inventory & Supply Chain Management
  • Play-based learning
  • Problem-solving
  • Classroom management
  • Relationship building
  • Parent-teacher communication
  • Lesson planning
  • Maintaining safety

Languages

English
Professional Working

Certification

  • Early Childhood Educator Assistant (Level 1) Certificate
  • First Aid, CPR Certification
  • Pro-Serve Licence
  • Class 5 Driver’s License
  • Security License

Timeline

Early Childhood Educator

Blum Academy Childcare
10.2024 - 02.2025

Daycare Assistant

Willowbrae childcare
07.2024 - 09.2024

Team Member

Taco Bell
02.2023 - 09.2023

Supervisor

Liquor Store
01.2023 - 09.2024

Education Assistant Diploma - Inclusive Education Support Worker

Portage collage CIOT

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Harshdeep Kaur