Harshdeep Kaur
Surrey,BC
Summary
Accomplished Security Officer with a proven track record at Fusion Security, where I enhanced safety and guest satisfaction through vigilant patrolling and exemplary customer service. Skilled in incident reporting and adept at crisis management, I significantly minimized safety risks. My approach combines strong report writing abilities with effective interpersonal skills to address and resolve security concerns efficiently.
Overview
2
2
years of professional experience
Work History
Sales Associate
Lululemon
Guilford Mall
10.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Security Officer
Fusion Security
Coquitlam, BC
09.2022 - 10.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
Bachelor Of Health Science - Health And Community Services
Langara
Vancouver, BC06.2025
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Languages
English
Professional Working
Timeline
Sales Associate
Lululemon
10.2023 - Current
Security Officer
Fusion Security
09.2022 - 10.2023
Bachelor Of Health Science - Health And Community Services
Langara