Parminder Kaur
Calgary,Canada
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Resolute with an excellent work ethic and the ability to quickly adapt to new tasks and environments. Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Guard
Guardteck Security
Calgary, Canada
04.2024 - Current
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
- Maintained a safe environment for staff and visitors through proactive surveillance and communication
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite
Tactical Patrol Guard
Paragon Security
Toronto, Canada
03.2023 - 03.2024
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies
- Conducted risk assessments before shifts to identify potential threats or areas required additional attention for improved safety measures
- Reduced incidents of trespassing by vigilantly monitoring surveillance cameras and access control systems
- Prevented thefts by maintaining constant vigilance over high-value assets within assigned patrol areas
- Documented daily activities in detailed logs, ensuring accuracy and consistency for future reference and analysis
- Participated in ongoing training programs to stay current on industry best practices for effective patrolling and crisis response techniques
- Prevented unauthorized access to facilities through strict adherence to identification verification procedures
Concierge Security Guard
Special Security Services Group Inc
Toronto, Canada
02.2022 - 11.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite
- Secured premises and personnel by patrolling property and monitoring surveillance equipment
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis
Security Guard
Regal Security Services
Toronto, Canada
01.2022 - 02.2023
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Provided prompt response to emergency situations, ensuring the safety of all individuals involved
- Permitted entry with escort for approved persons into secure locations
- Monitored employee activities, confirming compliance with security regulations
- Secured premises and personnel by patrolling property and monitoring surveillance equipment
Education
Post-Graduate Diploma - Human Resources Management
Alpha College of Business and Technology
Toronto, ON12.2022
Post-Graduate Diploma - Project Management
Loyalist College of Applied Arts and Technology
Toronto, ON04.2022
Bachelor of Science - Science Education
Punjabi University
Patiala, Punjab, India09.2020
Skills
- Collaborative Team Member
- Report preparation
- Service Excellence
- Adaptability
- De-escalation techniques
- Proficient in Microsoft Office Applications
- Effective Problem Resolution
- Strong Organizational Skills
- First Aid
- CPR
- Emergency Medical Response
Certification
- Certified in First Aid and CPR
- WHMIS certificate
- ProTect Certification
- SellSafe certification
- Class 5 License
Timeline
Security Guard
Guardteck Security
04.2024 - Current
Tactical Patrol Guard
Paragon Security
03.2023 - 03.2024
Concierge Security Guard
Special Security Services Group Inc
02.2022 - 11.2023
Security Guard
Regal Security Services
01.2022 - 02.2023
Post-Graduate Diploma - Human Resources Management
Alpha College of Business and Technology
Post-Graduate Diploma - Project Management
Loyalist College of Applied Arts and Technology
Bachelor of Science - Science Education
Punjabi University
Similar Profiles
Muskaan SharmaMuskaan Sharma
Site Manager at Guardteck SecuritySite Manager at Guardteck Security
Pritpal SinghPritpal Singh
Security Officer / Concierge at Guardteck SecuritySecurity Officer / Concierge at Guardteck Security
Sukhmanpreet KaurSukhmanpreet Kaur
Security Officer at Guardteck SecuritySecurity Officer at Guardteck Security
Harkirat SinghHarkirat Singh
Suited Concierge at Guardteck SecuritySuited Concierge at Guardteck Security
BARRY COTTOYBARRY COTTOY
Furniture Mover at Two Small Men with Big Hearts Moving CompanyFurniture Mover at Two Small Men with Big Hearts Moving Company