Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Harshal Patel

Toronto,Canada

Summary

Experienced professional in pharmacy operations, skilled at team leadership and collaboration. Proficient in patient interaction and inventory management, with a track record of exceptional teamwork, reliability, and adaptability in fast-paced environments. Recognized for strong communication, organizational abilities, and unwavering commitment to achieving results.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Assistant

Shoppers Drug Mart
02.2024 - Current
  • Assisting pharmacists and technicians with all tasks required.
  • Warehouse and stock handling.
  • Organizing and managing inventory
  • Participate actively in all team meetings, and involve yourself with problem-solving ideas.
  • Machine operating, replenishment of medicines in robots, delivery, labeling, and shipping management with supervision.
  • Using several types of software programs for tasks such as releasing ordered prescriptions.
  • Volunteering in pilot projects and creative ideas.
  • Maintaining the highest productivity with minimized downtime.
  • Provide training to existing and new employees with the permission of the team lead.
  • Maintain closing and store opening digital duties.
  • Filling patients' prescriptions, packaging prescriptions, and maintaining and replenishing the robotics used in the facility.
  • Prepare compounds, mixtures, and temperature control items.
  • Package blister-pack medications.
  • Synchronization and collaboration with other departments to streamline operations.
  • Working knowledge of the Quality Management System.
  • Recognize liability for the outcomes of the service provided.
  • Implement process improvements by working alongside senior management, supervisors, and team members.
  • Identify opportunities to improve production processes and efficiency.
  • Provided technical support for pharmacy computer systems, ensuring uninterrupted operations.

Strategical and Marketing Leader

AAIREXA THBC
11.2023 - 02.2024
  • Responsible for setting and executing the company’s strategy including brand building
  • Implemented data-driven decision-making practices to guide marketing strategy adjustments based on performance metrics.
  • Developed compelling sales collateral to assist the sales team in closing deals more efficiently.
  • Piloted influencer collaborations to extend brand reach and generate authentic word-of-mouth endorsements.
  • Streamlined internal communication processes, fostering better collaboration between marketing departments.

Senior Manager, Distribution Operations

AAIZOLE DERMA
06.2020 - 01.2024
  • Give general guidance, Vision and Strategic direction with daily pharmacy activities, identify what market needs with arranging doctor's seminar
  • Develop Long term plan to address them as well Research and Development
  • Built a team with Marketing People's, MR and skilled Professionals including doctors
  • Marketing Strategies and sales department with Piloting New SKUs Products step by steps as Company growing and developing
  • Partnerships and Collaborations with Hospitals and Dermatologists
  • Developed expert knowledge of pharmacy operations, inventory management, identify approaching and critical expiry dates
  • Streamlined warehouse processes for improved inventory management and reduced order fulfillment times.
  • Analyzed financial reports to identify areas of improvement, implementing cost control measures where necessary.
  • Improved operational efficiency by recruiting and developing top talent to drive growth initiatives.
  • Help Customers find what they need and solving as soon as possible to increase company's ratings and gave best services to them
  • Maintained a clean and orderly pharmacy environment
  • Maintained accurate records of medication availability
  • Built and maintained relationships with key suppliers and customers to support seamless operations.
  • Developed and managed operating budget, meeting department goals.
  • Identified and solved complex strategy obstacles to promote growth and guide business direction.
  • Lookout for Shipments and deliveries
  • Troubleshoot minor issues within the shop as needed and Continuous Improvement

Physician

Rihaan skin clinic and Pathology laboratory
09.2022 - 09.2023
  • Collected and reviewed Patient Medical histories to accurately interpret test results
  • Conducted complete skin examinations and used appropriate techniques to diagnose and treat skin ailments
  • Prepared reports to document laboratory results and findings
  • Managed patient records electronically using practice management software
  • Performed physical examinations and diagnostic tests to assess patient health
  • Monitored treatment regimens to determine efficacy and adjusted according to results achieved
  • Maintained strict patient data procedures to comply with DISHA (Digital Information Security in Healthcare Act)/ Equivalent to HIPPA laws and prevent information breaches
  • Networking healthcare industry and facilitating professional growth
  • Encouragement and Ethical Guidance

Medical Internship

Surat Municipal Institute of Medical Education and Research
07.2021 - 07.2022

Manager

Morbi Mosaic Tiles
02.2020 - 07.2021
  • Dealer of Johnson and Oreva tiles with Ceramic Products, Katargam, Surat, India
  • Focused Customer service and feedbacks
  • Manage staff, including hiring, training and performance evaluations with sales
  • Handling cash, financials Oversight and investment planning
  • Create different designs and manage inventory of ceramic items
  • Fulfillment customer demands and market needs
  • Operational management and marketing Products

Medical Internship (Rotatory ship / Houseman ship)

First People’s Hospital
06.2019 - 01.2020

Education

Bachelor of Medicine, Bachelor of Surgery (MBBS) - Medicine

Jiangsu University (school of Medicine)
Zhenjiang,China
12-2021

Skills

  • Results-driven, good communication skills
  • Technical troubleshooting and pharmacy operations
  • Stocking shelves and inventory
  • Customer relationship management
  • Data entry and Receiving incoming supplies
  • Medication dispensing and drug interaction awareness
  • POS system operation
  • Time management, leading, multitasking, and problem-solving abilities for real practical issues
  • Experienced with Microsoft and ScriptPro software to do work in a fast-paced environment
  • Improve efficiency, effectiveness, and develop business
  • Knowledge of GMPs, HACCP principles, and HIPAA compliance
  • Supporting pharmacy operations, Collaboration and teamwork

Languages

English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Chinese (Mandarin)
Elementary

Certification

Certificate of Emergency First Aid with CPR Level C & AED

Certificate of Health and Safety training and awareness

Anti-fraud and Anti-bribery Policy

Certificate of Workplace Hazardous Materials Information System (WHMIS)

Timeline

Pharmacy Assistant

Shoppers Drug Mart
02.2024 - Current

Strategical and Marketing Leader

AAIREXA THBC
11.2023 - 02.2024

Physician

Rihaan skin clinic and Pathology laboratory
09.2022 - 09.2023

Medical Internship

Surat Municipal Institute of Medical Education and Research
07.2021 - 07.2022

Senior Manager, Distribution Operations

AAIZOLE DERMA
06.2020 - 01.2024

Manager

Morbi Mosaic Tiles
02.2020 - 07.2021

Medical Internship (Rotatory ship / Houseman ship)

First People’s Hospital
06.2019 - 01.2020

Bachelor of Medicine, Bachelor of Surgery (MBBS) - Medicine

Jiangsu University (school of Medicine)

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Harshal Patel