MA SOPHIA REYES
Toronto,Canada
Summary
Focused Bachelor of Arts in Communication Graduate, Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable Administrative Assistant with experience in providing quality customer service, managing appointments meeting clients helping their needs and accurately filing personal information with business ethics. Detail-oriented Pharmacy Assistant with 2years of experience in pharmacy settings. Highly skilled in labeling, packaging prescriptions accurately Proven history of providing exceptional customer service to drive client retention.
Overview
7
7
years of professional experience
Work History
Pharmacy Assistant
VICTOR PHARMACY
07.2021 - Current
- Greeted customers and responded to questions with friendly, knowledgeable assistance
- Operated cash register and performed front counter tasks to facilitate daily operations
- Kept pharmacy counter and related areas clean, neat and organized
- Answered customer phone calls to address questions and provide assistance with prescriptions
- Monitoring Vaccine Temperatures log sheet, checked every time the unit is accessed and minimum/maximum temperatures recorded daily
- Counted and labeled prescriptions with correct item and quantity
- Supported operations with filing, copying and faxing
- Implemented strong filing techniques to sort and store important documents and medical forms
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages
Team Member
TIM HORTONS
01.2020 - 01.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Contributed to team success by completing jobs quickly and accurately
- Learned all required tasks quickly to maximize performance
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
Administrative Office Assistant/Sales Telemarketer
The Apex Stories (Singapore Base Company)
01.2019 - 01.2020
- Managed filing system, entered data and completed other clerical tasks
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Executed record filing system to improve document organization and management
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
- Created and maintained databases to track and record customer data
- Completed forms, reports, logs and records to quickly handle all documentation for human resources
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Developed strategies to streamline and improve office procedures
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates
Researcher
GMA Network
08.2018 - 10.2018
- Gathered and organized information for research purposes
- Wrote research papers, reports, reviews, and summaries regarding
- Performed accurate quantitative analysis of targeted data research
Education
Bachelor of Arts - Communication
Asia Pacific College of Advanced Studies
Skills
- Excellent communication skills
- Detail oriented
- Organizational
- Time management
- Quick learner
- Self-motivated
- Exceptional team player
- High leadership potential
- Good problem solving
- Analytical skills
- Proper Labeling
- Processing Orders
- Assisting Pharmacists
- Proper Storage Procedures
- Product Restocking
- Label Printing
- Using POS System
- Technical Support
- Strategic Planning
- Workflow Planning
- Data Entry Documentation
- Excel Spreadsheets
- Office Management
- Marketing
- Critical Thinking
- Food Preparation Techniques
- Sales Expertise
- Interpreting Results
- Proposal Preparation
- Safety Understanding
- Marketing and Advertising Support
- Effective Multitasking
- Knowledge Sharing
Languages
English
Full Professional
Timeline
Pharmacy Assistant
VICTOR PHARMACY
07.2021 - Current
Team Member
TIM HORTONS
01.2020 - 01.2022
Administrative Office Assistant/Sales Telemarketer
The Apex Stories (Singapore Base Company)
01.2019 - 01.2020
Researcher
GMA Network
08.2018 - 10.2018
Bachelor of Arts - Communication
Asia Pacific College of Advanced Studies
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