Harsh Jivani
New Westminster,BC
Summary
Detail-oriented Pharmacy Assistant with a track record of providing exceptional customer service and support in fast-paced pharmacy settings. Proficient in using Kroll for batch processing and inventory management. Adept at resolving customer complaints and offering patient counseling, ensuring high satisfaction and smooth pharmacy operations.
Overview
3
3
years of professional experience
Work History
Pharmacy Assistant
Owl Drugs Pharmacy
Vancouver, British Columbia
01.2024 - Current
- Efficiently managed customer prescription refill requests, enhancing customer satisfaction and pharmacy efficiency.
- Verified accuracy of medication orders and entered data into pharmacy system.
- Streamlined delivery processes to guarantee timely medication administration for 150 patients, improving patient care and service reliability.
- Managing operations by utilizing the Kroll System in batch processing, billing tasks, and maintaining inventory records.
- Restocking shelves with pharmaceuticals.
- Prepared labels for prescriptions and dispensed medications to patients.
- Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
- Provided guidance on the selection of over-the-counter medications and supplements.
- Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
- Completed daily paperwork associated with filling prescriptions accurately.
- Trained new pharmacy staff in procedures and customer service standards.
- Met regulatory recordkeeping requirements by documenting pharmacy log with information on prescriptions picked up by patients while working in-store and delivery.
Head Counselor
Transglobe Global Education Consultany
Surat, GUJARAT
01.2022 - 11.2023
- Conducted student consultations to assess educational goals and provide tailored advice.
- Offered career guidance to help students choose the right courses and study destinations.
- Managed end-to-end student visa processing, ensuring timely and accurate documentation.
- Organized education events, facilitating meetings between students and university representatives.
- Maintained strong relationships with university representatives to enhance collaboration and student placement opportunities.
- Generated a consistent student flow through proactive handling of inquiries, converting them into successful applications, and enrollments.
Education
BBA - With IT Management
Sardar Patel University
Anand, Gujarat, India07-2021
MBA -
University Canada West
Vancouver, BCSkills
- Kroll Software
- Microsoft Office
- Verbal and written communication
- Customer interaction
- Inventory Management
- Customer Service Excellence
- Health Care Product Knowledge
- Data Entry Accuracy
- Team Collaboration
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Native/ Bilingual
Availability
- Monday: Full-time, Anytime
- Tuesday: Full-time, Anytime
- Wednesday: 12:00 PM - 10:00 PM
- Thursday: 12:00 PM - 10:00 PM
- Friday: 12:00 PM - 10:00 PM
- Saturday: 12:00 PM - 10:00 PM
- Sunday: 12:00 PM - 10:00 PM
References
References available upon request.
Timeline
Pharmacy Assistant
Owl Drugs Pharmacy
01.2024 - Current
Head Counselor
Transglobe Global Education Consultany
01.2022 - 11.2023
BBA - With IT Management
Sardar Patel University
MBA -
University Canada West
Similar Profiles
Lanre KolawoleLanre Kolawole
Front Store Associate/ Cashier at Owl DrugsFront Store Associate/ Cashier at Owl Drugs
Deborah Basulto BaharDeborah Basulto Bahar
NA at Crown Heights Pharmacy, Apple Drugs Pharmacy, Crown Heights BrooklynNA at Crown Heights Pharmacy, Apple Drugs Pharmacy, Crown Heights Brooklyn
Adaora AnisiobiAdaora Anisiobi
Intern Pharmacist at Owl Specialty PharmacyIntern Pharmacist at Owl Specialty Pharmacy