I represent myself as very hardworking with the smartness. Highly efficient in computer technology and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
7
7
years of professional experience
Work History
Logistics Associate
Bell Technical Solutions
10.2022 - Current
Improved warehouse efficiency by implementing innovative inventory management techniques.
Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
Reduced order processing time with streamlined packing and shipping processes.
Managed supply chain operations, optimizing transportation routes and carrier selection for cost savings.
Tracked orders and notified customers of status or potential delays.
Generated monthly performance reports to track and analyze shipping trends.
Generated monthly performance reports to track and analyze shipping trends.
Update SAP entries for tools and materials.
Built and established relationships with staff and vendors.
Purchasing & Logistics Plan Associate
Bell Technical Solutions
07.2023 - 03.2024
Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Improved communication between departments by implementing a centralized claims management system.
Analyzed information gathered by investigation and report findings and recommendations.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Negotiated fair settlements with claimants, protecting company interests while ensuring customer satisfaction.
Network Field Technician
Bell Technical Solutions
06.2022 - 10.2022
Quality installation of digital television, internet and telephone services with fiber connections
Able to answer customer questions quickly and efficiently and increase upsells
Solve repair tickets, run entrance wire to house through buried as well as aerial service wire
Replacing drop and knowledge of phone installation
Able to connect equipment through different type of connections
Managed over 10 customer calls per day and increased sales by 10%.
Designed and evaluated WAN and LAN connectivity technologies
Store Manager
Esso Gas Station
03.2017 - 03.2022
Assigning duties to sales worker according to work schedules
Allow payment and the return of merchandise
Solving problems and issues related to customer requests, complaints and supply shortage
Maintain specified inventory and order merchandise
Prepare reports regarding sales volumes, merchandising and personnel matters
Hire and train or arrange for the training of new sales staff and monitor and report on performance
To supervise and co-ordinate sales staff and cashier
Education
Bachelor of Science - Computer System Technician And Software Support
Mohawk College
Hamilton, ON
04.2019
Bachelor of Science - Bachelor in Computer Science
B.K School Of Business Management
Ahmedabad INDIA
05.2016
Skills
Software testing
Computer Diagnostics
Device Installation
Documentation and reporting
Customer support
MS OFFICE
Network field installations
Network Troubleshooting
SAP Systems
Inventory management procedures
Timeline
Purchasing & Logistics Plan Associate
Bell Technical Solutions
07.2023 - 03.2024
Logistics Associate
Bell Technical Solutions
10.2022 - Current
Network Field Technician
Bell Technical Solutions
06.2022 - 10.2022
Store Manager
Esso Gas Station
03.2017 - 03.2022
Bachelor of Science - Computer System Technician And Software Support
Mohawk College
Bachelor of Science - Bachelor in Computer Science