Harry Bedi
Langley
Summary
Accomplished Senior Mortgage Broker with a proven track record at Metro Mortgages Inc., showcasing expertise in loan origination and a goal-oriented mindset. Excelled in negotiating favorable terms, enhancing customer satisfaction, and leading teams to exceed targets. Skilled in financial analysis and problem-solving, achieving significant efficiencies and client success.
Overview
16
16
years of professional experience
Work History
Senior Mortgage Broker
Metro Mortgages Inc.
11.2020 - Current
- Developed strong relationships with lenders to negotiate favorable terms and rates for clients.
- Achieved a strong track record of closing loans quickly and efficiently by collaborating with all parties involved, overcoming any obstacles that may arise throughout the process.
- Stayed up-to-date on industry trends and regulations to provide informed advice to clients at all times.
- Maximized productivity by implementing time management strategies such as prioritizing tasks, delegating responsibilities, and utilizing technology for automating routine tasks.
- Conducted thorough research on lender guidelines, market conditions, and borrower qualifications to secure optimal loan terms for each transaction.
- Managed risk effectively by assessing borrowers'' creditworthiness based on established criteria while adhering to all legal and regulatory requirements.
- Educated prospective homebuyers on available financing options, empowering them to make well-informed decisions in their best interest.
- Processed loan applications and monitored progress from start to finish.
- Assessed loan portfolios for compliance with underwriting policies.
Mortgage Agent
YMS Mortgages
11.2018 - 07.2020
- Provided thorough explanations of various mortgage products to clients, assisting them in selecting the best option for their needs.
- Streamlined mortgage application processes for faster turnaround times and higher customer satisfaction rates.
- Recommended tailored financing solutions based on individual client needs, resulting in higher customer satisfaction levels.
- Assisted clients throughout the entire mortgage process, from initial consultation to closing day support.
- Conducted post-closing follow-ups with clients to maintain relationships and encourage future referrals, contributing to long-term business growth.
Dispatcher Coordinator
Air Liquide
02.2015 - 08.2018
- Improved customer satisfaction with timely and accurate dispatching of service requests.
- Enhanced dispatch efficiency by implementing a new scheduling system and optimizing routes.
- Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently while maintaining a professional demeanor.
- Coordinated schedules for multiple teams, ensuring optimal coverage during peak hours.
- Conducted regular audits of dispatcher logs to ensure accuracy, accountability, and adherence to company standards.
- Contributed to the development of company policies regarding dispatch operations, ensuring compliance with industry regulations and best practices.
- Managed high call volumes while maintaining composure and professionalism under pressure.
Manager
Tandoori Grill
12.2008 - 10.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Education
Mortgage Broker License
Sauder School of Business (UBC)
Vancouver, BC10-2018
Diploma - Business Management
Humber College
Toronto, ON09-2007
High School Diploma -
GGN Public School
Ludhiana, India03-2003
Skills
- Loan origination expertise
- Goal-oriented mindset
- Financial analysis proficiency
- Attention to detail
- Leadership skills
- Time management
- Customer service
- Problem-solving
- Multitasking
- Problem-solving abilities
- Teamwork
- Mortgaging
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Senior Mortgage Broker
Metro Mortgages Inc.
11.2020 - Current
Mortgage Agent
YMS Mortgages
11.2018 - 07.2020
Dispatcher Coordinator
Air Liquide
02.2015 - 08.2018
Manager
Tandoori Grill
12.2008 - 10.2014
Mortgage Broker License
Sauder School of Business (UBC)
Diploma - Business Management
Humber College
High School Diploma -
GGN Public School
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