Harpreet Singh Kaler
Halifax,NS
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Line Cook
Hilton Garden Inn Hotel
Enfield, NS
06.2022 - Current
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Plated and presented all dishes to match established restaurant standards.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Checked food temperature regularly to verify proper cooking and safety.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
Retail Sales Associate
Irving Gas Station
Enfield, NS
07.2022 - 11.2023
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Answered questions about current promotions and resolved issues according to store policies.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Tracked inventory levels throughout the day and restocked items as needed.
Shift Manager
KFC
Halifax, NS
11.2019 - 06.2022
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Customer Service Representative
Burger King
Halifax, NS
09.2018 - 10.2019
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Contributed to sales growth by upselling menu items and promoting limited-time offerings.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Identified issues, analyzed information and provided solutions to problems.
Education
GED -
Mount Saint Vincent University
Halifax, NS08.2021
Skills
- Inventory controls
- Accurate money handling
- Team Building
- Training and mentoring
- Verbal and written communication
- Sanitation Standards
- Food Safety Standards
- Kitchen Operations
- Menu Planning
- Team Coordination
Certification
- ServSafe certification
- First Aid CPR level "C"
- HACCP certificate
- WHMIS
Timeline
Retail Sales Associate
Irving Gas Station
07.2022 - 11.2023
Line Cook
Hilton Garden Inn Hotel
06.2022 - Current
Shift Manager
KFC
11.2019 - 06.2022
Customer Service Representative
Burger King
09.2018 - 10.2019
GED -
Mount Saint Vincent University
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