Overview
Work History
Education
Skills
Timeline
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Harpreet S Gill

Abbotsford,BC

Overview

3
3
years of professional experience

Work History

Dispatcher

ManneyTransport
Abbotsford, British Columbia
12.2020 - 08.2022
  • Closely monitored dispatch board to triage and prioritize over 700 daily emails.
  • Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Directed dispatching, routing and tracking of [Number] fleet vehicles.
  • Went [Number] days without driver accident by staying up to date and alerting drivers of traffic and weather hazards in real time.
  • Received new orders, prepared documentation and assigned personnel.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Responded to over 100 daily caller requests with information about assistance and timeframes.
  • Coordinated repairs to vehicles to maintain fleet operations.

Delivery Driver

GoldX
Langley, BC
10.2019 - 11.2020
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Planned optimal routes based on GPS software and knowledge of local traffic patterns.

Material Handler

EV Logistics
Langley, BC
05.2019 - 10.2019
  • Transported inventory items to appropriate locations.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Received and unpacked shipments and new equipment as directed.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel.

Education

General Diploma - Business And Agriculture.

University of The Fraser Valley
Abbotsford, BC
01.2021

Skills

  • Problem Assessment
  • Work Order Preparations
  • Speech Clarity
  • Effective Communication
  • Route Planning and Adjustment
  • Message and Work Order Transfer
  • Client Interactions
  • Customer Request Management
  • Creative Solutions
  • Driver Support
  • Paperwork Submission
  • Fleet Dispatching
  • Digital Dispatch
  • Multilingual

Timeline

Dispatcher

ManneyTransport
12.2020 - 08.2022

Delivery Driver

GoldX
10.2019 - 11.2020

Material Handler

EV Logistics
05.2019 - 10.2019

General Diploma - Business And Agriculture.

University of The Fraser Valley

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Harpreet S Gill