To leverage my analytical skills and data expertise in a dynamic environment, contributing to informed decision-making and business success through insightful data-driven solutions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
User Support Advisor - Technical
Teleperformance
09.2021 - Current
Gather and compile data from various sources, ensuring its accuracy and completeness
Clean, preprocess, and transform raw data to make it suitable for analysis.
Handled business solution requests collaboratively with colleagues and automated existing queries based on specified requirements.(SQL)
Created and crafted engaging Power BI reports and dashboards with interactive features, offering meaningful visual representations for business stakeholders.(Power BI)
Performed comprehensive data analysis in Excel, transforming raw data into valuable insights and communicating results through visually compelling charts and graphs.(Excel)
Offered the team assistance by providing business insights and resolving technical issues, which included the debugging of SQL queries.
Use tools and techniques to discover hidden information within datasets.