Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Work Availability
Timeline
AdministrativeAssistant

Harpreet Kaur

Grande Prairie,AB

Summary

Dedicated worker with background in high-volume food preparation and customer service. Proficient in culinary principles, food safety protocols, and recipe execution. Possesses excellent communication and problem-solving skills, with a commitment to providing quality food service. Focused student with knowledge of food sanitation and safety, customer satisfaction and telephone etiquette. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Supervisor

Chubbs
02.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Achieved results by working with staff to meet established targets.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

Food Service Worker

Tim Hortons
09.2020 - 01.2024
  • Enhanced customer satisfaction by maintaining clean and organized dining area
  • Streamlined food preparation processes for increased efficiency and reduced waste
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment
  • Contributed to menu development, incorporating seasonal ingredients and customer feedback
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines
  • Delivered exceptional service by promptly addressing customer concerns and special requests.

Housekeeper

BEST Service Pros
01.2020 - 05.2020
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers
  • Maintained spotless environment for guests through diligent daily housekeeping tasks
  • Reduced need for deep cleanings by consistently addressing minor maintenance issues
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.

Education

High school diploma - +2 non-medical (Chemistry, Mathematics, Physics)

SMV Senior Secondary School

Associate in Science (A.S.) - Applied Mathematical Sciences

Kwantlen Polytechnic University
Surrey, BC
02.2022

Skills

  • Food storage
  • Equipment maintenance
  • Inventory control
  • Customer service
  • Safe food handling
  • Working with diverse people
  • Food production schedule
  • Food preparation
  • Serve Safe certification
  • Food and safety standards
  • Organizational skills
  • Tableside service
  • Menu item memorization

Languages

English
Elementary

Certification

  • Food safety
  • First Aide
  • WHMIS
  • Class 5 Driver's License

References

  • Tim Morkus, Manager / Supervisor
  • Jagdeep Kaur Gill, Manager, Tim Hortons, 6043490277
  • Jatinder Kaur, Surrey Home Support Service Community Health Worker, (236) 867-0455
  • Navpreet Kaur, Supervisor, Best service pro, 6047811767

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Supervisor

Chubbs
02.2024 - Current

Food Service Worker

Tim Hortons
09.2020 - 01.2024

Housekeeper

BEST Service Pros
01.2020 - 05.2020

High school diploma - +2 non-medical (Chemistry, Mathematics, Physics)

SMV Senior Secondary School

Associate in Science (A.S.) - Applied Mathematical Sciences

Kwantlen Polytechnic University

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Harpreet Kaur