Arashdeep Chhina

• Manage business operations (make staff schedules, manage daily execution, design systems)
• Work with patients (answer phone calls, manage patient appointments and cancellations, and explain treatment programs).
• Set goals to hold team accountable, monitor, and assess achievement.
• Manage human resources (hire and fire employees, conduct employee assessments, and authorize vacation time).
• Manage billing and insurance processes.
• Maintain and manage patient records.
• Supervise dental office personnel and ensure compliance with legislation and standards.
• Putting a new practice management system into place
• Developing connections with vendors, practices, and referring physicians
• Overseeing hiring, onboarding, and team integration
• Tracking financial performance and streamlining workflow
• Creating and executing policies and procedures
• Evaluating financial and sales data to promote goal attainment
• TRIOS and Invisalign expertise
• Leadership, personnel, and patient coordination.

With practical knowledge of Abeldent., Paradigm, and Dentrix, plus proficiency with Tracker software,

• Ensuring effective patient care and office operations
• Scheduling, treatment planning, and navigation of patients.
• Financial arrangements, treatment options, and insurance advice.
• Precise management of patient records and clinical team coordination.
• Excellent interpersonal and communication skills.
• Meticulous and well-organized with effective data management.
• Focus on providing outstanding customer service and patient satisfaction.
• Supported financial operations by processing invoices and expense reports.
• Trained junior staff on office procedures and best practices.
• Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
• Supported Office Manager with various tasks such as preparing reports or presentations for executive-level meetings.
• Collaborated closely with other departments in order to achieve shared goals efficiently.
• Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

• Managed office communications to ensure timely responses and efficient information flow.
• Coordinated scheduling for meetings and appointments, optimizing team availability.
• Developed and maintained filing systems, enhancing document retrieval efficiency.
• Supported budget tracking by processing invoices and expense reports accurately.
• Implemented office supply inventory management, reducing costs through strategic purchasing.
• Trained new administrative staff on office procedures and software tools effectively.
• Collaborated with cross-functional teams to streamline administrative processes, improving overall productivity.
• Responded to inquiries from callers seeking information.
• Maintained inventory of office supplies and placed orders.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

• Performed dental examinations and diagnosed patient conditions efficiently.
• Conducted routine cleanings and preventive care independently for patients.
• Assisted in dental procedures, ensuring high-quality patient care and comfort.
• Utilized digital imaging tools for accurate diagnosis and treatment planning.
• Diagnosed dental conditions through comprehensive patient assessments and radiographic evaluations.