Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Akashdeep Singh

Kitchener,ON

Summary

A quick learner with a strong work ethic who is self-motivated, committed, and a team player adaptable to changing work environments. I look forward to an opportunity to work in a dynamic environment where I can polish and utilize my skills to develop my career and grow the organization.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Security Guard - Screening - Waterloo Courthouse

GardaWorld Security Services
Kitchener, Ontario
06.2024 - Current
  • Operate and monitor x-ray machines to screen baggage, parcels, and other items entering the courthouse.
  • Ensure that non-permitted items, including weapons and hazardous materials, do not enter the courthouse.
  • Investigate and assess suspicious packages or items, following established security protocols to ensure the safety of all courthouse personnel and visitors.
  • Maintain vigilance to detect and respond to any potential security threats.
  • Greet and assist visitors entering the courthouse, providing clear directions and answering any inquiries with professionalism and courtesy.
  • Control access to restricted areas within the courthouse, ensuring that only authorized personnel are allowed entry.
  • Respond promptly and efficiently to security incidents and emergencies, coordinating with law enforcement and other emergency services as necessary.

Mobile Security Guard - City of Brantford

GardaWorld Security Services
Brantford, ON
12.2023 - 06.2024
  • Conduct regular patrols of all City-owned buildings in the Brantford area to ensure the safety and security of occupants and property.
  • Monitor and inspect security systems, including alarms and surveillance cameras, to detect any signs of intrusion or suspicious activity within City premises.
  • Respond to security incidents or emergencies, such as contacting law enforcement or emergency services and adhering to City protocols.
  • Perform routine checks to ensure that all doors, windows, and entry points are properly secured and locked.
  • Provide assistance and support to building occupants, visitors, and City staff members as needed, professionally representing the City of Brantford.
  • Maintain accurate records of patrol activities, incidents, and observations.
  • Collaborate with other security personnel and City departments to coordinate security efforts and response protocols across various City-owned properties.
  • Participate in training programs and drills to enhance skills and knowledge in security procedures and protocols.

Security Guard - City of Brantford

GardaWorld Security Services
Brantford, ON
10.2023 - 06.2024
  • Use of Force certified guard.
  • Conduct regular patrols to deter potential threats and respond to suspicious activities.
  • When necessary, utilize appropriate levels of force to intervene and de-escalate volatile situations, ensuring the safety of individuals and property.
  • Monitor and control access to the premises, ensuring that only authorized personnel and visitors are allowed entry.
  • Provide assistance and support to distressed individuals, including first aid, contacting emergency services, or offering reassurance and guidance.
  • Act swiftly and efficiently in case of security breaches, fires, medical emergencies, or other incidents.
  • Maintain detailed logs of security incidents, including any breaches, disturbances, or safety hazards.
  • Interact professionally with employees, visitors, and guests, providing assistance and information when required.
  • Enforce company security policies and procedures, ensuring compliance among employees and visitors.

Security Guard

KingsGuard Security Inc.
Kitchener, ON
04.2023 - 12.2023
  • Monitored and controlled access to facilities by verifying identification and authorization of personnel and visitors
  • Responded to alarms and investigated incidents like theft, trespassing, and vandalism
  • Conducted regular patrols of the premises to identify and mitigate potential security risks
  • Maintained accurate records of security-related incidents and activities
  • Responded to emergencies and helped employees and guests as needed.

Machine Operator

Freshstone Brands Inc.
Kitchener, ON
01.2023 - 03.2023
  • Set up and operated over six types of machines (Including big boilers, deboners, and cutters)
  • Inspected pieces of equipment for any defects
  • Ensured sufficient supply of raw production materials daily to guarantee uninterrupted and efficient operations
  • Determined and reported faulty equipment.

General Laborer

Freshstone Brands Inc.
Kitchener, ON
09.2022 - 12.2022
  • Performed tasks including heavy lifting
  • Worked in all departments (packing, stocking, palletizing, cooking)
  • Worked in the Pre-Operations department (where we had to ensure all the machines were neat and clean before operating them in the morning)
  • Able to handle stressful and target-oriented jobs.

Customer Service Representative

Amazon India
Chandigarh, Chandigarh
03.2022 - 07.2022
  • Promptly respond to customer inquiries via phone, email, or chat
  • Greet customers warmly and ascertain the problem or reason for contact
  • Quickly and efficiently assist customers with Amazon accounts, placement of orders, refunds, or exchanges
  • Empathized with customers and prioritized their needs.

Education

Diploma in Network Technical Support - Information Technology

Conestoga College
Kitchener, ON
08-2024

Diploma in Office Administration - Administration Studies

Conestoga College
Kitchener, ON
01.2024

Bachelor of Technology in Computer Science in Technology - Information Technology

Kurukshetra University
Panipat, Haryana, India
08-2021

Skills

  • Excellent communication skills with a focus on team building and customer relations
  • Expertise with Microsoft Office programs (Word, Excel, PowerPoint)
  • A punctual person who meets the deadline on time
  • Intense observation and surveillance skills, with the ability to detect and respond to security threats effectively
  • Physical fitness and stamina to perform patrols and respond to incidents as required
  • Knowledge of relevant laws, regulations, and procedures related to security operations
  • Flexibility to work various shifts, including nights, weekends, and holidays, as needed
  • Able to manage conflicts, disputes, and challenging situations calmly and smoothly
  • Able to lead others in high-demand situations
  • Polite with customers
  • Vital planning and critical thinking skills
  • Outstanding organizational, multitasking, and problem-solving abilities
  • Enjoy working with the public and diverse populations
  • Technical Support
  • Industrial cleaning
  • Warehouse experience
  • Warehouse distribution

Certification

  • Security Guard License
  • Use of Force Certification
  • Driving License - G Class
  • MOAB Certification
  • NVCI Certification
  • CPR Level - C
  • First Aid for Opioid Poisoning Emergencies
  • Mental Health – 101
  • WHMIS-training
  • Smart Serve Certification

Languages

English
Native/ Bilingual
Hindi
Full Professional
Punjabi
Full Professional

Timeline

Security Guard - Screening - Waterloo Courthouse

GardaWorld Security Services
06.2024 - Current

Mobile Security Guard - City of Brantford

GardaWorld Security Services
12.2023 - 06.2024

Security Guard - City of Brantford

GardaWorld Security Services
10.2023 - 06.2024

Security Guard

KingsGuard Security Inc.
04.2023 - 12.2023

Machine Operator

Freshstone Brands Inc.
01.2023 - 03.2023

General Laborer

Freshstone Brands Inc.
09.2022 - 12.2022

Customer Service Representative

Amazon India
03.2022 - 07.2022

Diploma in Network Technical Support - Information Technology

Conestoga College

Diploma in Office Administration - Administration Studies

Conestoga College

Bachelor of Technology in Computer Science in Technology - Information Technology

Kurukshetra University

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