Harpreet Singh
Happy velly goose Bay
Summary
Energetic and customer-focused professional seeking to leverage strong interpersonal skills and a background in sales and supervision to excel as a part of Loblow team. Committed to enhancing member experience and contributing to a positive and dynamic environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Hillcrest Automotive
07.2024 - Current
- Supervised and trained a team of staff members, ensuring adherence to company policies and procedures
- Coordinated daily operations, including staff scheduling, inventory management, and quality control
- Addressed customer concerns and resolved issues promptly to maintain a positive experience
- Implemented and monitored service standards to improve efficiency and customer satisfaction
Supervisor
Carl's Jr.
02.2023 - 07.2024
- Supervised and trained a team of staff members, ensuring adherence to company policies and procedures
- Coordinated daily operations, including staff scheduling, inventory management, and quality control
- Addressed customer concerns and resolved issues promptly to maintain a positive dining experience
- Implemented and monitored service standards to improve efficiency and customer satisfaction
Sales Representative
Havells India ltd.
03.2022 - 11.2022
- Provided exceptional customer service and product knowledge to drive sales and meet targets
- Engaged with customers to understand their needs, offering tailored solutions and recommendations
- Managed inventory, processed transactions, and handled customer inquiries and complaints effectively
- Achieved recognition for exceeding sales goals and maintaining high levels of customer satisfaction
Education
Certificate - Business Administration
University of Regina
Regina, SK01.2024
High School Diploma -
Govt. Sen. Sec. School
Punjab, India03-2020
Skills
- Customer Service: Strong ability to engage with customers, address their needs, and provide a welcoming environment
- Sales and Upselling: Proven track record in meeting and exceeding sales goals through effective product recommendations and customer interactions
- Team Leadership: Experience in supervising, training, and motivating team members to achieve performance targets
- Communication: Excellent verbal and written communication skills, with the ability to interact professionally with members and colleagues
- Problem-Solving: Adept at resolving conflicts and addressing customer complaints to ensure a positive experience
- Organizational Skills: Proficient in managing multiple tasks, coordinating operations, and maintaining attention to detail
Certification
- Computer oprator
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Additional Information
Availability: full-time
Timeline
Customer Service Representative
Hillcrest Automotive
07.2024 - Current
Supervisor
Carl's Jr.
02.2023 - 07.2024
Sales Representative
Havells India ltd.
03.2022 - 11.2022
Certificate - Business Administration
University of Regina
High School Diploma -
Govt. Sen. Sec. School
Similar Profiles
Marie CellittiMarie Cellitti
Head Operational Store Manager at Hillcrest Ministries (Transitional Housing) – Hillcrest Overland Park/Lenexa Thrift StoreHead Operational Store Manager at Hillcrest Ministries (Transitional Housing) – Hillcrest Overland Park/Lenexa Thrift Store
Abby HaleAbby Hale
Registered Dental Hygienist at Hillcrest DentalRegistered Dental Hygienist at Hillcrest Dental
Luoqing ZhuLuoqing Zhu
Student Volunteer at Hillcrest Baptist ChurchStudent Volunteer at Hillcrest Baptist Church
Abigail WoodwardAbigail Woodward
Dance Teacher at Valley Dance Works Inc.Dance Teacher at Valley Dance Works Inc.
Navreen KaurNavreen Kaur
Bagger Operator at Sanora FoodBagger Operator at Sanora Food