Harpreet Singh
Calgary,AB
Summary
Operative professional with a solid background in customer service and providing safe and comfortable rides to passengers. Solid understanding of city streets and traffic laws. Knowledgeable in bus maintenance and safety protocols to provide safe and timely transportation for passengers. Versatile sales and services professional with strong background representing wide range of organizations and products, including breads. Strategic in managing accounts with retail food stores, wholesale grocers, restaurants, hotels and institutions.
Overview
16
16
years of professional experience
Work History
Driving Instructor
Light Speed Logistics
Calgary , AB
09.2023 - 03.2024
- Evaluated student performance and documented progress and goals
- Designed routes and set practice skills to challenge student drivers and build behind the wheel confidence
- Offered timely commands to assist student driver in steering or braking to avoid accidents.
- Provided feedback to students on their performance and provided advice on areas needing improvement.
- Explained the rules of the road in detail and demonstrated proper driving techniques.
- Evaluated student's progress during each lesson and documented results in reports.
- Demonstrated defensive driving strategies to help prepare them for real-world scenarios.
Transit Bus Operator
Transdev
Abbotsford , BC
10.2017 - 11.2023
- Operated with safety and skill to avoid accidents and delays
- Provided passenger assistance, collected fares and offered schedule and route information
- Accepted and processed fares
- Reduced accidents and maintained safety by adhering to strict driving regulations and guidelines.
- Conducted pre-trip inspections of the bus to ensure it was safe for operation.
- Responded to customer inquiries regarding routes, schedules, and transfers.
- Assisted passengers with mobility devices in boarding and disembarking safely.
Driving Instructor
One Light Driving School
Abbotsford , BC
06.2022 - 09.2023
- Evaluated student performance and documented progress and goals
- Designed routes and set practice skills to challenge student drivers and build behind the wheel confidence
- Retained current and thorough knowledge of state driving laws and regulations
- Supported student drivers in hands on road training.
- Organized and conducted driving lessons for new drivers, teaching basic operations of a vehicle.
- Provided feedback to students on their performance and provided advice on areas needing improvement.
- Explained the rules of the road in detail and demonstrated proper driving techniques.
- Assisted students in preparing for their driver's license examinations by providing practice tests.
- Instructed students on how to properly parallel park, make three-point turns, and back into parking spaces.
- Educated students on traffic laws and regulations in order to promote safe driving habits.
Owner/Operator Truck Driver
Right Link Logistics Ltd.
Abbotsford , BC
05.2015 - 09.2023
- Operated with safety and skill to avoid accidents and delays
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues
- Inspected vehicles for mechanical items and safety issues, and performed preventative maintenance.
- Maintained a log book of working hours, distance travelled, fuel consumption, and any problems encountered during the trip.
- Followed all applicable rules, laws and regulations governing the safe operation of a large vehicle.
- Ensured compliance with DOT regulations including hours of service, weight limits, hazardous material handling requirements and driver qualifications.
- Loaded cargo securely using appropriate tools such as straps or blocks to ensure safe transportation.
Gas Station Owner
Husky
Abbotsford , BC
12.2015 - 09.2017
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Maintained relationships with existing clients by providing superior customer service.
- Ensured compliance with local, state, and federal regulations.
- Set pricing structures according to market analytics and emerging trends.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Conferred with customers to understand needs and finalize purchase orders.
Franchise Owner
Canada Bread
Calgary , AB
04.2010 - 07.2015
- Loaded bread onto delivery truck in preparation for route.
- Verified product accuracy against invoice and delivery paperwork.
- Maintained records of deliveries, including items delivered, customers' names, addresses, and signature confirmation of receipt.
- Stocked shelves with freshly baked products as needed at customer locations.
- Provided friendly customer service during interactions with customers on route stops.
- Accurately tracked invoices and payments from customers.
- Restocked shelves with fresh products as needed at customer locations.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Continuously surpassed sales goals, optimizing profitability and performance of assigned territory.
Transit Bus Operator
Calgary Transit
Calgary , AB
03.2014 - 05.2015
- Provided passenger assistance, collected fares and offered schedule and route information
- Enhanced passenger satisfaction by providing timely and efficient transportation services
- Provided assistance to elderly or disabled passengers with their transportation needs.
- Reported any mechanical problems or incidents that occurred during transit operations.
- Conducted pre-trip inspections of the bus to ensure it was safe for operation.
Department Manager
Real Canadian Superstore
Calgary , AB
03.2008 - 03.2010
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Developed strategies to improve customer service and increase sales by 10% within 6 months.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Created monthly schedules for staff members to ensure adequate coverage during peak hours.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Handled shift overstock, restocking and inventory control.
- Worked closely with sales associates to complete tasks.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
Education
Bachelor of Arts -
University of Delhi
Skills
- Local Road Knowledge
- Critical Thinking
- Defensive Driving Techniques
- Good Judgement
- Customer Service
- Multitasking Abilities
- Traffic Law Expertise
- Skill Development
- Student Records Management
- Punctuality
- Merchandise Sales
- Product Distribution
Languages
- Fluent in English
- Punjabi
- Hindi
Timeline
Driving Instructor
Light Speed Logistics
09.2023 - 03.2024
Driving Instructor
One Light Driving School
06.2022 - 09.2023
Transit Bus Operator
Transdev
10.2017 - 11.2023
Gas Station Owner
Husky
12.2015 - 09.2017
Owner/Operator Truck Driver
Right Link Logistics Ltd.
05.2015 - 09.2023
Transit Bus Operator
Calgary Transit
03.2014 - 05.2015
Franchise Owner
Canada Bread
04.2010 - 07.2015
Department Manager
Real Canadian Superstore
03.2008 - 03.2010
Bachelor of Arts -
University of Delhi
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